CRM and GDPR: 8 points you may have missed

We’ve all been hit with endless offers of GDPR webinars and product pitches, so I’m not going to repeat the stuff you can find there. But there are some big-picture points you might not have picked up yet, and they’re worth summarizing here. Point #0: Talk to your attorneys. Even though the regulations may seem irrelevant…

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IDG Contributor Network: 4 lessons for CIOs of the future

Chief information officers face a bewildering array of technologies and sometimes-competing demands coming at them at what may seem to be light speed. The stakes are high. CIOs are charged with evaluating and implementing a buzzword-laden list of technologies—artificial intelligence, machine learning, blockchain—at a time when virtually every company feels the need to modernize its…

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7 change management certifications to boost your IT career

Businesses are constantly evolving their use of technology, resulting in almost constant organizational change. But implementing change in any company, large or small, will require skilled professionals who understand the intricacies of change management. Change management is relevant across multiple industries, but it’s particularly important for businesses looking to improve processes, increase efficiency and reduce…

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7 risk mitigation strategies for the cloud

Cloud services are here to stay, and they are taking over more enterprise functions every year. Where once cloud services were limited to simple storage or contact management, core functions like ERP have now moved to the cloud. And with a broad array of essential services increasingly shifting to the cloud, IT leaders must keep…

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