AI for Cybersecurity: Superhero or Sidekick?

We all know that complexity is the enemy of effective cybersecurity. Yet across the globe, organizations are transforming their operations to deliver new digital experiences. This is driving a greater degree of risk in complex environments. We have found that incident volumes increased by 13% in 2023, rising to 16% among enterprises, where scale and operational complexity…

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In the corner office, fear of GenAI risk outweighs the lure of its promise

I find listening to and learning from leading global CEOs, board members, and technology executives in our customer base incredibly fulfilling. We discussed their business goals, growth ambitions, and the challenges they face to modernize their operations.  Chances are, we’ll talk about their fears too. That’s because, with the fast-paced evolution and imminent adoption of…

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3 things to consider when building responsible GenAI systems

Generative AI (GenAI) has the potential to transform entire industries, especially in customer service and coding. If Act One of digital transformation was building applications—for example, building omnichannel customer experiences—then Act Two is adding GenAI. Its core capability—using large language models (LLMs) to create content, whether it’s code or conversations—can introduce a whole new layer…

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