It’s time for CIOs to get smart

We are now two decades into the new century and how have CIOs fared? Do they feature prominently in the C-suite? Do they join their CEOs during updates at board meetings? Are they the business leaders IT research firms have long urged them to be?  The results are a mixed bag. On the one hand,…

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6 steps to successful SaaS renewal negotiations

As software as a service (SaaS) has gained widespread market adoption, many initial deals are expiring and customers are facing renewal negotiations. But unlike other information technology deals, your negotiation leverage is much more compromised with SaaS renewals since you do not own the application licenses.  Consider the following: Do you have renewal price protections…

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