Data governance: il nuovo compito del CIO nell’era dell’IT “democratico”

Nell’era della data economy e della democratizzazione dell’Information Technology c’è un cambiamento epocale che si prospetta per il CIO: occuparsi specificamente di data governance e fornire agli utenti aziendali gli strumenti tecnologici per gestire e analizzare i dati in autonomia. Come afferma Luca Seravalli, CIO di Duferco Energia (commercio di energia elettrica e gas nel…

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Technology and AI

Austria’s technology and AI landscape is located in much smaller places than the typical international hubs. The capital of Upper Austria, Linz, is the perfect example. At the core of the Linz AI ecosystem is the Artificial Intelligence Lab at the Linz Institute of Technology (LIT), where Austrian AI pioneer Sepp Hochreiter and his team…

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CIOs grapple with the ethics of implementing AI

AI has whet the appetites of organizations across nearly every sector. As AI pilots move toward production, discussions about the need for ethical AI are growing, along with terms like “fairness,” “privacy,” “transparency,” “accountability,” and the big one —”bias.” But ensuring those and other measures are taken into consideration is a weighty task that CIOs…

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When your AI chatbots mess up

Barely a year after the release of ChatGPT and other generative AI tools, 75% of surveyed companies have already put them to work, according to a VentureBeat report. But as the numbers of new gen AI-powered chatbots grow, so do the risks of their occasional glitches—nonsensical or inaccurate outputs or answers that are not easily…

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New research: How IT leaders drive business benefits by accelerating device refresh strategies

Increased security, productivity gains and enhancing innovation are among the reasons IT leaders are modernising their device fleets more frequently, new research reveals. Most organisations typically refresh both desktops and laptops on a three to four-year refresh cycle. Yet nearly a third of the 416 IT leaders who responded to a recent survey by Forrester…

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Toyota transforms IT service desk with gen AI

“One of my bold bets is I want to eliminate our traditional service desk by 2025,” says Jason Ballard, IT executive and general manager for infrastructure and operations services at Toyota Motor North America. Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification,…

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