What is enterprise architecture? A framework for transformation

What is enterprise architecture? Enterprise architecture (EA) is the practice of analyzing, designing, planning and implementing enterprise analysis to successfully execute on business strategies. EA helps businesses structure IT projects and policies to achieve desired business results and to stay on top of industry trends and disruptions using architecture principles and practices, a process also…

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The CIO as storyteller

Communication is the bedrock of all social behavior. And multilingual communication — what linguists call code-switching — is the human norm. The British Council, the United Kingdom’s international cultural arm, has referred to recent surveys indicating that the majority of humanity is multilingual. The Linguistic Society of America reports that there are upwards of 6,000…

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Optimized for agility: How Mutual of Omaha builds quick-response teams

Mutual of Omaha is a Fortune 500 organization offering a variety of insurance, banking, and financial products for individuals, businesses, and groups throughout the United States. Recently, the company’s chairman and CEO, James Blackledge, announced an enterprise-wide strategy designed to move the insurance giant closer to its customers’ needs. As part of the strategy, the…

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Sysco modernizes IT and ERP for the cloud

Moving computing infrastructure from a managed data center to the public cloud can be a scary proposition for IT leaders who haven’t traveled that road before. But sometimes extraordinary circumstances call for drastic measures. After deciding that the soaring costs associated with supporting a multi-year ERP project weren’t worth the company’s money, Sysco CTO Wayne…

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5 CRM trends for 2018

Top of mind to many IT leaders is business alignment. How does the rest of senior management perceive IT? At worst, IT is viewed as a cost center that keeps the lights on. At best, IT is an engine for helping the company grow. That’s why effectively implementing projects that directly benefit the bottom line…

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