The State of Artificial Intelligence at the Manufacturing Edge

As the chief engineer and head of the department for digital transformation of manufacturing technologies at the Laboratory for Machine Tools and Production Engineering (WZL) within RWTH Aachen University, I’ve seen a lot of technological advancements in the manufacturing industry over my tenure. I hope to help other manufacturers struggling with the complexities of AI in manufacturing…

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The CIO and CISO – Leadership and collaboration conversation

George Al Koura, CISO Ruby, discusses his career and leadership journey, working with vendors, and building collaboration with teams. Watch this episode: #id637e1968588dd .jw-wrapper::before { content: “George Al Koura” !important; } Listen to this episode: Careers, CIO, CIO Leadership Live Read More from This Article: The CIO and CISO – Leadership and collaboration conversation…

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5 pitfalls to avoid when partnering with startups

Enterprise technology leaders are actively partnering with startups to help make their organizations more innovative and agile. Co-creating with startups can help kickstart innovation, provide CIOs with access to hard-to-find skills in emerging technologies, and round out digital transformational strategies. Their unique focus and approaches to innovation can make startups a highly advantageous partner in…

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How a Video-Enabled Contact Center Platform Enhances IT Support Experiences for a Hybrid Workforce

The modern hybrid workforce is composed of employees working in a variety of settings, from home, on the road, in the office, and just about everywhere in between. The help desk teams who support these dispersed employees are often in mixed working environments themselves and require enhanced contact center software with robust features to adequately…

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