Audiovisual and event tech services company PSAV plans to double its IT staff over the next five years under an aggressive companywide growth plan, but it’s not just the increased headcount that’s got CIO Cathie Kozik contemplating her team’s future. Kozik expects her current and future IT workers to help position the organization for growth,…
The Capability Maturity Model Integration (CMMI) is a development model designed in part with the U.S. Department of Defense to help objectively assess government contractors’ development processes. It helps measure the maturity of development processes in a business using a scale of one to five. Processes are measured against requirements in the CMMI, which helps…
It’s that festive time of year when manufacturers prepare for the holiday crush, and organizations roll out ambitious strategic plans for the New Year. Companies expecting to launch smart connected products, acquire new customers or hit big financial targets may be shocked when their plans fall short. Companies frequently fail to inventory what they need…
As technology proliferates throughout today’s digital organizations, IT service management has become a critical facet for serving the business, and the tools aimed at supporting your organization’s ITSM efforts are evolving to support those needs. ITSM tools help organizations streamline customer service, typically starting with the IT help desk. These product suites help IT departments…
Non-disclosure agreements (NDAs) supposedly protect trade secrets and confidential company information. But these days, especially in Silicon Valley, they can silence workers, preventing them from speaking up about misconduct that happens in the workplace. In fact, it’s not uncommon for NDAs to include a non-disparagement clause, which keeps employees from saying anything negative about the…
Though businesses depend on innovative ideas and solid customer outreach strategies, these are far from the only factors that determine if your company will be successful or profitable. In fact, one of the biggest indicators of whether you’ll be able to achieve your desired outcomes is how you handle an often-overlooked principle: organizational design. Your…
Artificial intelligence and machine learning are transforming the manufacturing industry. According to a report released late last year by the World Economic Forum, the combination of artificial intelligence, advanced robots, additive manufacturing and the internet of things (IoT) will combine to usher in the fourth industrial revolution. The majority of manufacturing companies, 80 percent, expect…
CIOs worldwide are rapidly adopting public cloud services, jettisoning computing infrastructure in favor of CPUs, storage and data analytics rented via the internet. These services, offered by Amazon Web Services, Microsoft, Google and others, enable enterprises to upgrade applications at high velocity in service of digital transformations. Yet some enterprises have boldly built private clouds…
The Open Group Architecture Framework (TOGAF) was developed as an enterprise architecture framework for software development. It’s intended to improve the development process by helping organizations create a more systematic approach to reduce errors, stay within budget and align IT with other business units. According to PayScale, the average salary for an IT enterprise architect…
Business disruption is forcing CIOs to transform their businesses with digital technologies. But few CIOs have mastered digital strategy enough to complete this crucial task, according to Deloitte’s 2018 Global CIO Survey. The report, which polled 1,116 CIOs and 321 CXOs, found that 44 percent of CIOs are neither actively involved in developing nor executing…