Supply chain management (SCM) is a critical focus for companies that sell products, services, hardware and software. The supply chain includes everything involved in the flow of goods from a business to its customers, clients or to other businesses. It’s not something that can be set up and left alone — your supply chain needs…
Need help picking out the right wine? If you’re shopping at a BevMo store in Silicon Valley, just ask the robot. The box-like digital clerk will greet you at the door, escort you to the correct aisle, and let you know what’s on sale. In Long Island, New York, meanwhile, Alexa and the Google Assistant…
The promise of agile development maps well to today’s disruptive, fast-moving business environments. But measuring the success of your agile efforts can be tricky, especially when it comes to ascertaining alignment with business objectives. How do you gauge success or failure? Are you even measuring the correct things? Any usable metric needs to answer three…
As companies increasingly turn to AI and machine learning, a clearer picture of what it takes to succeed with real-world AI is beginning to take shape. Beyond the small circle of tech giants and early adopters, a different set of skills and approaches is emerging as must-haves for enterprise AI teams. Not every organization can…
If you ever parked at a casino on the Las Vegas strip for a popular event, then you know the definition of pain. Even if you score a prime spot by arriving early enough, getting out quickly isn’t happening unless you leave early. Caesars Entertainment, which operates Caesars Palace, Harrah’s and several other casino and…
All around us, companies are using technology to transform their operations, respond more quickly to customer demands, and enable new business models. At least, that’s what they’re saying. The reality, though, is often less rosy. According to 451 Research, more than half of all retail, financial services, and healthcare organizations have launched a formal digital…
Editor’s note: In his new book, “Future Forward: Leadership Lessons from Patrick McGovern, the Visionary Who Circled the Globe and Built a Technology Media Empire,” author Glenn Rifkin tells the story of the International Data Corp. (IDC) and International Data Group (IDG) founder. This excerpt recounts the audacious, entrepreneurial origins of CIO magazine, bringing to life McGovern’s “Let’s…
While virtual reality (VR) has obvious consumer appeal, augmented reality (AR) was invented for industrial manufacturing, and both are increasingly being seen as viable solutions for business needs. This year, IDC estimates that more than 60 percent of the nearly $18 billion that being spent on AR and VR in 2018 will be commercial projects,…
Last week, I attended the Grace Hopper Celebration of Women in Technology – my fourth time at the event. Being surrounded by 20,000 other women who are all working to fulfill technology’s potential and shift the culture toward a more equitable, more inclusive future is always inspiring, and this year was no different, at least…
Even as the overall economy strengthens, many IT leaders remain under pressure to keep their budgets lean and nimble. Slashing costs is always a serious challenge, particularly at a time when IT’s role and responsibilities are expanding rapidly, and new technologies need to be identified, funded and acquired. To read this article in full, please…