A few years ago, Walker and a couple of other firms predicted that customer experience (CX) would become the top brand differentiator by 2020. This gave CIOs a bit of time to plan how to ensure a top-quality customer experience. Based on other research I have seen and conversations with C-level executives, 2020 came early…
What is an IT auditor? An IT auditor is responsible for analyzing and assessing a company’s technological infrastructure to ensure processes and systems run accurately and efficiently, while remaining secure and meeting compliance regulations. An IT auditor also identifies any IT issues that fall under the audit, specifically those related to security and risk management.…
CIOs lament change-resistant corporate cultures as one of the biggest barriers they face in executing their digital strategy. But jettisoning unhealthy habits and comfortable modes of operating creates the kind of friction that can kill IT careers. Changing culture is doubly hard at a time when more than 80 percent of 700 CIOs surveyed for…
In a tight market for tech talent, IT leaders are increasingly looking for ways to build and retain high-performing teams. And while philosophies and processes for doing so differ, the central factor for success remains the same: motivation. Motivating staff to give their best requires finding first what motivates them. A recent study by Stack…
When you’re dealing with petabytes of scientific data, getting it all into the cloud can take time. But once it’s there, running experiments on your data from anywhere in the world is simple — and all you need to download are your results. Convincing researchers to embrace this paradigm shift, though, can take the support…
Communications and collaboration technology tools are worthless and ineffective if they don’t facilitate or support workplace connectivity. Speaking with business leaders and technology decision-makers has made it clear that collaboration tools suffer low adoption when they don’t support how people actually work together or connect. If a tool creates friction in workplace communications, it is…
I’m a firm believer in letting your leaders lead — hiring capable, experienced, whip-smart people and then stepping back and allowing them to do their jobs. This level of independence and self-sufficiency can mean the difference between a truly effective, high-performing team and the shadow of one. The goal of this leadership style is to…
Tech has always been uniquely positioned to address its own lack of diversity and inclusion by using the very same innovative, out-of-the-box thinking, tools and technologies that have transformed so many other industries. Thus far, though, it hasn’t seemed to make much of a dent in the problem. But a new report from Mercer and…
Mike Skinner, EVP and CIO at Eurpac Service, joins host Maryfran Johnson to discuss cybersecurity, data science skills, AI and more on this episode of CIO Leadership Live.
Read More from This Article: CIO Leadership Live with Mike Skinner, EVP and CIO at Eurpac Service
Source: IT Strategy
IT certifications can boost your career, but it’s not always easy to tell which certifications hold the most value for your resume. Moreover, the pay associated any given certification can fluctuate based on business interest in the credential and the supply of IT pros who hold it. To help gauge certification values, Foote Partners tracks…