Artificial intelligence was once a magical concept, the stuff of science fiction. Now, after decades of research and commercialization, it’s just another foundational tool to keep the enterprise stack running. Nowhere is this more evident than in the world of DevOps, a data-rich, back-office practice that presents a perfect sandbox for exploring the power of…
Global printer and imaging products manufacturer, Lexmark International, generates a lot of data. Its Lexmark Managed Print Services alone consists of more than a million printers and multifunction devices that generate more than a terabyte of data per week. Lexmark has more than six million additional devices in the wild, and customers of those devices…
Just as a happy and motivated IT team tends to be efficient, innovative, and highly productive, a toxic staff is destined to bicker, miss goals, and experience the sort of disruption that has nothing to do with positive transformation. Toxic team behavior is an issue nearly all IT leaders will encounter at some point during…
What is IT asset management? IT asset management (ITAM) comprises practices and strategies for overseeing, managing, and optimizing company-owned IT systems, hardware, processes, and data. As part of an ITAM strategy, IT departments implement, track, and maintain IT assets, and assess whether those IT assets require optimization, can be replaced with a less expensive option,…
Employing more than 450,000 people in 25 countries, Walgreens Boots Alliance (WBA) operates 21,000 stores in several countries. While resilience is critical to any retail operation, it took on new meaning for WBA during the pandemic so the company could provide critical services to customers across access to prescription fulfillment and Covid-19 vaccinations. Join us…
Seventy-five percent of IoT projects are not fully successful due to a number of factors, including a mismatch in preparedness and the targeted time to market (TTM). As per Beecham Research, IoT projects deserve a more mature strategic roadmap to fill the gaps at various stages of their development life cycle. Although new entrants in…
When it comes to skills, the secret to future-proofing any IT career is diversification. In a recent Deloitte survey, a majority of CIOs said that one-third of their staff’s current skill sets will not be relevant in the next three years. In fact, 68% of executives surveyed by Deloitte said their organization’s skills gap is…
Nicole Nitowski, CIO at National Resident Matching Program, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They will discuss career mapping for women IT leaders, IT contract negotiation and more. This episode is sponsored by Cisco. Discover more at newsroom.cisco.com. To read this…
The past year wrought massive changes in the way people work. Before the pandemic, according to a recent Pew Research study, around 20% of employed adults worked from home. Today that number is 71%, and 54% of those want to keep doing it. The pandemic has accelerated what is starting to look like a massive…
Alessandro Ventura, CIO and VP Analytics and Business Services for Unilever North America, sees a distinction between digital transformation and digitization. “After a digital transformation your business is different than it was before,” he says. “Digitization, on the other hand, automates processes but does not change the substance of your business.” For Ventura, digital transformation…