[Disclosure: Many of the companies mentioned in this article – OutSystems, AgilePoint, Compuware, CA, SkyTap and WaveMaker – are current or past clients of the author.] The scene opens with the blue-grey drabness and cold columns typical of an old-school bank. A man walks through the scene lamenting fees and minimums as he grabs one…
Myths can be fun and entertaining when they involve the exploits of ancient gods and heroes. The amusement stops quickly, however, when a myth hampers IT or enterprise success. So it goes with the stubborn misconceptions that delay or prevent the adoption of potentially productive cloud services. “We are still in the early stages of…
Scrum is a powerful framework for implementing agile processes in software development and other projects. This highly adopted framework utilizes short iterations of work, called sprints, and daily meetings, called scrums, to tackle discrete portions of a project in succession until the project is complete. There are three key roles within Scrum: Scrum master, product…
When technology no longer supports your business strategy, but instead informs or even defines it, IT innovation can no longer belong to one function. Rajeev Ravindran, CIO of Ryder System, exemplifies this concept by moving tier one RPA work out of IT and assigning full-time product ownership to business leaders. Martha Heller: What does “digital”…
CIOs, CDOs and CAOs across industries wrestle with establishing a data driven culture and maximizing the value from data while managing the risk. In a recent Harvard Business Review article, Randy Bean and Thomas Davenport reported alarming findings from the NewVantage Partners’ 2019 Big Data and AI Executive Survey of about 64 C-level technology and…
Every year, human resources consulting firm Mercer collects more than 30,000 compensation and benefit surveys to help its clients better serve their employees. For years, the process of preparing and cleansing the data required weeks of administrative oversight and back-and-forth communication with clients. In 2017, Mercer started an initiative to bring those back-office operations under…
Dollar Shave Club (DSC) is a leading provider of personal grooming products delivered by mail to its members via a variety of flexible plans. The company has grown rapidly in just a few years and is often lauded for its superior member relationships. As an organization committed to excellence, DSC needs to continually enhance its…
Cloud computing is growing by leaps and bounds. Over 70 percent of companies have shifted at least part of their IT operations to the cloud, according to the International Data Group. To be competitive in the growing cloud-based business market, enterprises need to bolster their cloud services’ reliability. Customer-centric attributes like continuous uptime and ease…
The SI engagement playbook Make no mistake, your SI’s plan to secure a sole source award for your Implementation is set in motion from the moment they land resources to begin the strategy phase of your transformation initiative. There are several key tactics SIs will employ to lay the foundation to obtain a sole source…
Jack Welch quotes were the rage among hard-charging business leaders of the 1990’s This is one of my favorites: “The difference between winning and losing is how the men and women of our company view change as it comes at them.” In 1997, Welch was referring to preparing for and responding to the anticipated radical…