Enhancing the customer experience is the most important business issue that boards want IT to work on, for more than half of the CIOs in the recent KPMG CIO Survey. And 91 percent of CIOs believe the way they manage and use customer data will become just as important as products and services for attracting…
Employee experience has become a top priority for CIOs and HR leaders alike. In fact, research company Gartner lists employee experience as the third-highest key initiative for 2019 in a survey of 843 human resources leaders, with 51 percent saying it’s critical to achieving corporate objectives. The following guide can help you understand what employee…
Douglas Hofstadter, longtime computer programmer and author of Gödel, Escher, Bach, summed up his experience in the computing trenches with this eponymous law: It always takes longer than you expect, even when you take into account Hofstadter’s Law. Yet organizations, stakeholders and project managers the world over still put timelines on software projects. Even programmers themselves.…
Formula One (F1) race cars are among the most technically advanced land vehicles on the planet. Since 2014, Mercedes-AMG Petronas Motorsport has dominated the World Constructor’s Championship, awarded by the Fédération Internationale de l’Automobile (FIA) to the most successful designer over the course of a season. Matt Harris, head of IT at Mercedes-AMG Petronas Motorsport,…
Data is the lifeblood of any enterprise. It is now conventional wisdom that data is among any enterprise’s most valuable possessions, and chief data officers are increasingly recognized as first-tier members of corporate leadership teams. The emergence of the master data management discipline and the proliferation of enterprise data management tools likewise speak to the…
After decades in IT, it can be hard to capture the extensive skills and experience of a storied career in just one or two pages of a resume. Seasoned IT pros and executives who sit down to list their experience and accomplishments often find they’re left with a three- or four-page resume, which is not…
Progress comes at a price. In the IT world, that price includes the cost of upgrading or replacing the aging systems that are responsible for keeping your enterprise thriving and competitive. Knowing exactly when to pull the plug on an existing IT resource requires both insight and awareness, as well as a willingness to embrace…
CIO and IT leaders love and hate it when technology terms catch on in the media and it becomes overused nomenclature by executives. On the one hand, we love well-understood jargon because it establishes a context with business leaders around the need to invest in new technologies, change business processes, better understand emerging technologies, or…
This IDC MarketScape excerpt on worldwide enterprise performance analytic applications vendors represents an evaluation of 12 EPM software companies using the IDC MarketScape Methodology.
Read More from This Article: IDC MarketScape: Worldwide Enterprise Performance Management Analytic Applications
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A meeting of the digital leadership team at Schneider Electric gets crowded quickly when you add up all the people in charge of technology at the energy management and industry automation company. The Schneider Digital unit, formed in July 2017, includes a chief digital officer who oversees all of IT, the CIO, a chief data…