Alessandro Ventura, CIO and VP Analytics and Business Services for Unilever North America, sees a distinction between digital transformation and digitization. “After a digital transformation your business is different than it was before,” he says. “Digitization, on the other hand, automates processes but does not change the substance of your business.” For Ventura, digital transformation…
Productivity SaaS provider Zoho has entered the business intelligence (BI) platform market, announcing an AI-powered, self-service platform that combines the new Zoho DataPrep application with an enhanced version of Zoho Analytics. The Chennai, India-based multinational is betting that it can win over business users with a combination of features focused on ease-of-use, support for data…
Josh Hamit understands why IT governance sometimes gets a bad rap. “When I and others think of governance, it has the connotation of being slow and having a lot of hoops to jump through, and that’s scary for an organization in this age of digital transformation,” he says. Hamit then asks: “In a time when…
What is CAPM certification? The Project Management Institute (PMI) offers several globally recognized certifications in project management, and the Certified Associate Project Manager (CAPM) certification is a great introductory credential for jump-starting a career in the field. For those without the requisite experience for the Project Management Professional (PMP) exam, earning the CAPM certification can…
Over the past year, IT leaders have worked more rigorously than ever to ensure that their employees have access to critical business services they require to do their jobs. But the business resilience inspired by the pandemic is also necessary to establish and maintain relationships with customers, who are increasingly looking to interact with their…
What is iPaaS? An integration platform as a service (iPaaS) is a cloud-based software package used to create new applications or to orchestrate data flows by linking together existing services and applications. It provides a way for organizations to readily make use of basic building blocks to streamline a process or establish a new service.…
IT leadership is challenging work. In addition to devising technology strategies that create maximum business value on a budget, you have to establish and motivate a highly productive team capable of tackling a wide range of technical issues while executing your vision for IT. At times the overwhelming nature of this work can lead even…
A global payment network is Mastercard’s most prized asset, facilitating 300 million financial transactions worldwide each day in a complex system protected by machine learning (ML) and other cutting-edge security technologies. The financial services company is now upgrading that system, turning away from on-premises solutions to instead embrace a blend of cloud and edge computing…
Why is good data governance so important? Consider what might result without it: data that’s poor in quality, difficult to use, lacking integrity, vulnerable to cybersecurity threats, inconsistent, and not always available to business users. In other words, from a business standpoint there is almost no point in having data without data governance. [ Learn…
The key to running an effective organization, we’ve been told for decades, is delivering work products through well-designed and -managed processes. Process is hailed as the path to organizational nirvana, in the form of repeatable, predictable results. But CIOs who start process initiatives by designing processes and training staff in their use are akin to…