6 ways to make IT operations more efficient

The year started bright for CIOs, with most expecting healthy budgets for 2020. Indeed, surveys pegged the majority of IT budgets as up over last year. Now many CIOs are preparing for a complete turnaround, as COVID-19, economic shutdowns and the growing potential for a global recession hit hard at organizational revenue. As a result,…

What is process mining? Refining business processes with data analytics

Process mining definition Process mining is a methodology by which organizations collect data from existing systems to objectively visualize how business processes operate and how they can be improved. Analytical insights derived from process mining can help optimize digital transformation initiatives across the organization. In the past, process mining was most widely used in manufacturing…

Top 15 certifications in demand for 2020

Certifications can validate your IT skills and experience to show employers you have the expertise to get the job done. You can get certified in skills you already have or skills you’d like to put to use in your career — whatever your reason, certifications are a great way to strengthen your resume and set…

Companies embrace emerging tech in return-to-office prep

U.S. companies are preparing to welcome employees back to their offices, three months after the coronavirus pandemic disrupted corporate operations worldwide. As with the outbreak’s onset, companies find themselves in uncharted territory. Businesses have never been under so much pressure to create safe environments for employees, with the caveat that there is no bullet-proof protection…

14 technology winners and losers, post-COVID-19

As opposed to, say, the travel or restaurant industries, the tech sector has weathered the most disruptive effects of the COVID-19 pandemic relatively well. But that doesn’t mean that business has gone smoothly as if nothing happened — or that trends haven’t accelerated or been disrupted by the crisis. While it’s a bit early to…