Energy giants are under significant pressure by governments and consumers to reduce carbon emissions. For multinational oil and gas company Shell, artificial intelligence may be a key catalyst for fulfilling that long-term goal. The London-headquartered energy company’s ongoing digital transformation, fueled by a hybrid cloud platform and Databricks data lake house, includes a mix of…
As far as professional development goes, Sarah Naqvi’s meteoric rise to executive vice president and CIO at Maryland-based food service company HMSHost probably didn’t go quite as she had imagined it. “I had a pretty traumatic … stressful experience,” she acknowledges. Naqvi was included in an undocumented succession plan with the company’s then-CIO, but saw…
According to the 2021 IDG Security Priorities Study, 44% of security incidents are still caused by employees, despite 53% of IT leaders prioritising security training for employees in the past year. Unpatched software and security lapses follow as the second leading causes of incidents. More concerningly, the sudden shift to hybrid work arrangements due to…
If scaling agile is proving to be a challenge, you may want to reexamine your customer engagement efforts. Customer engagement is key to scaling agile because it fosters better partnerships with customers: Instead of feeling like “those agile folks never deliver anything,” customers see their input being considered and acted upon. As an added bonus,…
Over the years, Steve Rubinow noticed how many of the hard-won lessons he learned as an influential global CIO at financial giants such as the New York Stock Exchange or Thomson Reuters were just as applicable at smaller firms and startups in other industries, too. So, this CIO Hall of Famer started writing down what…
By Chad Smykay Companies have access to more data than ever before – but it doesn’t mean everyone in an organization trusts the reliability of that data and resulting analytics. A company may be filled with data engineers and analysts with tremendous individual virtuosity when it comes to dissecting and utilizing data, but that doesn’t…
By Sunil James Cloud computing software and services universally use open-source software (OSS) such as Linux, Apache, MySQL, PHP, and Python. But while Linux has long included security capabilities, as did SNORT (a computer-based network intrusion detection system software), other OSS have seemingly had less impact on security—until now. Today, we see significant changes happening.…
By Jimmy Bates With more options than ever before, customers will not stand for being treated in a generic, impersonal manner by a business. Today’s customers want their problems solved quickly and efficiently using the information they have provided. If a customer has entered an order and a business acts like they don’t know about…
This article was co-authored with Duke Dyksterhouse, an Associate at Metis Strategy. IoT devices, wearables, SaaS applications, and social media channels are but a few of the sources from which data enters organizations today. When thoughtfully combined and analyzed, data from across those channels can deliver new insights and unlock new opportunities. Organizations that institutionalize…
By: Gabriel Gomane, Sr Product Marketing Manager, Aruba, a Hewlett Packard Enterprise company. The COVID-19 crisis has accelerated digital transformation, from improving online customer experience to offering remote and hybrid-work scenarios for employees. The dual migration to Network-as-a-Service (NaaS) models and Multi-cloud hosted applications, in addition to implementing work-from-home (WFH) initiatives has helped support this transformation.…