Australia is facing a technology skills crisis. Enterprises everywhere are having trouble finding the people they need to carry out key roles in their IT departments in just about every discipline, from data analytics to cloud computing and cyber security. A February 2021 report by RMIT Online with Deloitte Access Economics claimed that Australia needs…
The supply chain havoc caused by the coronavirus pandemic has left an indelible mark on the minds (and businesses) of manufacturers, wholesalers, dealers and retailers. Lockdowns and restrictions hindered manufacturing and shipping, resulting in shortages in pharmaceuticals, electronics, food items and raw materials in just about every industry. A McKinsey study on the impact of…
Slowdowns caused by system disruption and complexities in your IT environment are more than an operational headache. They can have a direct impact on the bottom line. While it’s enormously important to make IT systems more efficient and give time back to the organization, it’s just as important to recognize the value of that time…
For today’s consumers, shopping and interacting with businesses online has mostly become easier and more convenient than ever — but not when it comes to dealing with insurance companies. In stark contrast to experiences with large consumer-goods websites, people often struggle to find the information and forms they need on insurance sites. They are often…
When the COVID-19 pandemic hit, it shook every industry to the core, but especially and dramatically affected health insurers. Like other businesses, they had to switch to remote working practically overnight. In addition, they faced an onslaught of claims and initial uncertainty about cost and payments for antibody testing, evolving treatments, and, later, vaccines. Deluged…
For today’s enterprise, there is a very legitimate argument that cloud security architecture is the single most important part of a CISO’s operation. Enterprises have been consistently shifting more and more of their intellectual property to the cloud for the better part of a decade, and the pandemic and resulting remote work environment forced a…
Computer vision is helping to reshape the transportation industry at every level from streamlining the passenger experience to preemptive fleet maintenance to fuel optimization. As the transportation industry continues to evolve, converging technologies such as 5G and powerful edge compute will enable the next generation of prescriptive and adaptive data-driven outcomes benefiting passengers, the industry…
The concept of office space has its origins in Ancient Rome, and the modern office has been an important staple of business for over 100 years. Pre-COVID-19, only 8 percent of Americans worked remotely on a full-time basis. By May 2020, up to 70 percent of employees were working from home. Now that it is…
Every profession has its own collection of abbreviations, acronyms, catchphrases, and jargon that serve as shorthand for their techniques and tools. IT is no different. Yet, unlike other disciplines, the language of IT tends to spill out across the enterprise and society itself. There are ads praising cloud computing and data-driven decision-making. People routinely praise…
Everest Group’s annual ranking of the top IT service providers saw some movement this year compared to last, but one thing that remained unchanged was Accenture’s place at the top of the list. In fact, it was the sixth year in a row that the $50.5 billion firm was recognized as the overall leading service…