We’ve heard a lot about “draining the swamp” in U.S. politics, but this phrase has been around a long time, especially in management circles. I created a management model titled “Drain the Swamp” in 2002 when I wrote my book, IT Management Models, but I heard the phrase many years before that. Drain the swamp…
Intuit is aiming for the mid-market with an extension of its QuickBooks Online financial management tool that it hopes will let it take business away from the likes of Microsoft, Sage and Oracle. It’s designed to help QuickBooks customers delay the move to a full-fledged ERP system — and perhaps even to woo a few…
Robotic process automation (RPA) promises to deliver business benefits such as decreased costs, reduced errors, greater efficiencies, and the ability to free up workers from mundane and repetitive tasks such as data entry so they can focus on more challenging, strategic initiatives. Enterprises are increasingly embracing RPA in pursuit of these benefits, and industry research…
Tom Peck has been CIO at NBC Universal’s Entertainment Business Unit, MGM MIRAGE (now MGM Resorts), Levi Strauss, and AECOM. In March, he was named executive vice president and chief information and digital officer of Ingram Micro, the $46 billion global provider of technology and supply chain solutions. With a dual mandate to lead global…
What is enterprise architecture? Enterprise architecture (EA) is the practice of analyzing, designing, planning and implementing enterprise analysis to successfully execute on business strategies. EA helps businesses structure IT projects and policies to achieve desired business results and to stay on top of industry trends and disruptions using architecture principles and practices, a process also…
The digital era has, perhaps irrevocably, altered C-suite dynamics. Once unlikely collaborators, IT and marketing are partnering closely on new customer-facing technologies, an acknowledgment that both parties must work together to help their companies — and careers — thrive. To read this article in full, please click here (Insider Story) Read More from This Article:…
Salesforce is one of the fastest-growing, most in-demand skillsets today. From software developers, to solutions architects, to project managers and marketing and sales professionals, Salesforce skills pay off for a wide array of roles. If you’re looking to land a new job, earn a raise or secure a promotion, Salesforce certification is a great career…
Insurance companies are like the late Rodney Dangerfield: They get no respect. After all, insurance is only truly appreciated in the event of a life-changing incident, such as a car accident or a health scare. MetLife, a 150-year-old provider of life, auto and other types of insurance, is looking to change that perception. The company…
Restaurant chain TGI Fridays is rolling out a customer offering at its restaurants that none of its competitors has — at least for now. It’s an artificial intelligence-driven virtual bartender where guests can access an app from a smartphone or tablet and take a short quiz on what they’re in the mood for, the occasion,…
Communication is the bedrock of all social behavior. And multilingual communication — what linguists call code-switching — is the human norm. The British Council, the United Kingdom’s international cultural arm, has referred to recent surveys indicating that the majority of humanity is multilingual. The Linguistic Society of America reports that there are upwards of 6,000…