A practical guide to machine learning in business

Machine learning is transforming business. But even as the technology advances, companies still struggle to take advantage of it, largely because they don’t understand how to strategically implement machine learning in service of business goals. Hype hasn’t helped, sowing confusion over what exactly machine learning is, how well it works and what it can do…

How Mastercard is preparing for contextual commerce

Ed McLaughlin foresees a future of frictionless commerce in which cars pay for gas and parking, video game systems order more games and printers order paper and ink. As Mastercard’s  Ed McLaughlin, president of operations and technology, Mastercard sees it, everyday devices equipped with sensors will increasingly make payments based on their surroundings. “Every one…

12 bad habits that slow IT to a crawl

It’s time to face a cold, hard fact: Your IT department is too slow. It’s the result of good intentions gone bad, but in business, intentions don’t matter. When is IT too slow? Whenever any part of the business has to wait for IT to deliver the goods, that’s when. The magic buzz phrase these…