IBM CEO Arvind Krishna has a new assignment for Watson, the company’s AI software: working in IT. Best known for its roles as an advisor to oncologists and sometime quiz show contestant, Watson is now being pressed into service diagnosing and solving enterprise IT infrastructure problems, making it one of a growing number of tools…
Over the past few years, IT has been asked to take a more active role in partnering with the business to help enable business objectives. For most, a strong IT and business partnership is paying dividends, resulting in digital solutions that directly impact product or service delivery, improve operational efficiencies, or improve the overall customer…
Editor’s note: This article is the second in a three-part series to help IT leaders who depend on partners and suppliers in India and other offshore locations for core IT services to better understand the impact of COVID-19 in India, on offshore IT service relationships, and what actions can be taken to protect and support…
A core element of Rite Aid’s digital strategy is the “store of the future” where you, as a Rite Aid customer, will enjoy an experience designed to improve your mind, body, and spirit. You will talk with a pharmacist, who is no longer in the backroom counting pills, but is now in the front of…
To make decisions more quickly and accurately, enterprises are increasingly turning to machine learning, arguably today’s most practical application of AI. Machine learning systems apply algorithms to data to glean insights into that data without explicit programming: It’s about using data to answer questions. As such, companies are applying machine learning to a wide array…
The coronavirus pandemic is revealing just where our technology is up to the challenge and where it’s failing.
Read More from This Article: Technology winners and losers in the days of COVID-19
Source: News
Work.com contains apps and information resources to support organizations as business looks to resume operations in many countries.
Read More from This Article: Salesforce unveils tools for a post-pandemic return to the office
Source: News
Every IT leader wants to run an organization that’s renowned for its performance, precision and speed. Unfortunately, those noble goals can often be derailed by poor performers within the IT ranks. The sticky part is uncovering this often hidden issue and dealing with it without becoming every staff member’s worst enemy. Whether it’s an employee…
For Matt Irey, director of IT at Trojan Battery, the COVID-19 outbreak has underscored the advantages of running IT in the cloud. As businesses across the country closed down to wait out the pandemic, the California company’s office staff picked up their laptops or tiny desktop PCs, headed home and carried on working as usual.…
Remote work can be a win-win opportunity for employers and employees alike. The benefits to your employee engagement, retention and morale, as well as your ability to expand your talent pool and attract and hire stronger candidates, are all well known. But remote work offers unique challenges that companies must address to make the most of their remote work strategies.…