When good employees leave, productivity sinks, morale suffers and colleagues struggle with increased workloads. Add in recruitment and training costs, and onboarding new hires can make for a difficult and expensive transition. The best solution is to keep your workers happy so they don’t leave. But before you can implement a plan to increase employee retention,…
The mandate for today’s CIO has changed markedly over the past decade. What was once a predominantly technical role has expanded to include leading most businesses through digital transformation initiatives. For most businesses, improving customer experience (CX) is their top digital initiative, as CX is now the top brand differentiator. To improve CX, however, companies…
Building a business off the back of a platform strategy can be highly effective and very profitable – as the largest tech companies in the world will attest. When a platform strategy based around a 2-sided market works, a virtuous circle of growth can be achieved whereby suppliers are attracted to the service because of…
‘Digital transformation’ has become embedded into the tech lexicon, as most organizations have moved full throttle into enhancing internal and external business outcomes.
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Read More from This Article: 4 hot digital transformation trends — and 4 going cold
Source: IT Strategy
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