마이크로소프트 이그나이트 2024 개막··· “AI 에이전트 시대 열 것”

이번 행사에서는 마이크로소프트 365 코파일럿(Microsoft 365 Copilot) 신규 AI 에이전트와 기능, 코파일럿 + AI 스택(Copilot + AI stack), 자율 에이전트, 클라우드 보안 디바이스, 개발자 플랫폼, 보안 기술과 전략에 관한 신제품과 기능이 대거 공개됐다. 먼저 마이크로소프트365 코파일럿을 통해 일상 업무를 단순화해 생산성의 지속적 향상을 기대할 수 있는 신규 기능이 발표됐다. 특히 마이크로소프트 365 코파일럿 액션(Microsoft 365…

오픈텍스트, CE 24.4 공개··· “기업의 멀티 클라우드 전략 지원”

‘오픈텍스트 월드 2024’에서 20일 공개된 이번 릴리스는 데이터 연결을 강화하고 워크플로우를 간소화하며 사람의 잠재력을 향상시키는 안전한 AI 통합 솔루션을 제공한다. 이를 통해 멀티 클라우드 환경을 탐색하는 미래 지향적인 CIO와 비즈니스 리더의 요구를 해결하고자 한다. OpenText 오픈텍스트에 따르면 멀티 클라우드 전략은 표준 관행으로 자리 잡았다. 기업은 이제 멀티 클라우드 전략을 활용해 유연성을 높이고 복원력을 개선하고 있다.…

The convergence of tech and service: Are you ready for the next evolution in service supply chain management?

As industries continue to evolve, the integration of digital technologies to streamline service processes is no longer a luxury—it’s a necessity. In today’s digital age, automation, the Internet of Things (IoT), and artificial intelligence (AI) have moved from supporting roles to driving fundamental shifts across industries. In today’s hyper-competitive environment, organizations are harnessing technology to…

Comprehensive data management for AI: The next-gen data management engine that will drive AI to new heights

All industries and modern applications are undergoing rapid transformation powered by advances in accelerated computing, deep learning, and artificial intelligence. The next phase of this transformation requires an intelligent data infrastructure that can bring AI closer to enterprise data. The challenges of integrating data with AI workflows When I speak with our customers, the challenges…

‘Tis the season to innovate: Optimizing your contact center for the holidays

Contact center traffic grows exponentially during the holidays, but not every customer interaction is great. Wait times become longer, agents get overwhelmed, seasonal hires are often undertrained, and overburdened systems slowdown, frustrating customers during an already hectic time.     Contact center innovation is crucial not just for succeeding during the holidays, converting new customers into loyal…

Map an AI strategy that’s yours, not SAP’s

As enthusiasm for AI and generative AI mounts, creating a winning AI strategy to help reduce operating costs and increase efficiency is easily topping the priority list for IT executives. There’s little question businesses are ready to reap the rewards of AI. Gartner projects that spending on AI software will grow to $297.9 billion by 2027,…

Microsoft and Atom Computing claim breakthrough in reliable quantum computing

Microsoft and Atom Computing have announced what they claim is a significant step forward in reliable quantum computing, unveiling a commercial quantum machine built with 24 entangled logical qubits. The system, achieved through a combination of Atom Computing’s neutral-atom hardware and Microsoft’s qubit-virtualization technology, aims to address the critical challenge of error detection and correction…

Microsoft reimagines Fabric with focus on AI

Microsoft announced a host of additions to its Microsoft Fabric data analytics platform at Microsoft Ignite 2024 in Chicago on Tuesday, including Fabric Databases. The innovations are part of Microsoft’s reimagining of the pillars of Microsoft Fabric with a focus on providing AI-powered tools for data projects and delivering an open and AI-ready data lake.…