Tracking economic disruption in the digital age
From carriages to quantum computing, have today’s industries learned how to harness creative destruction?
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Source: News
Information technology – what is it good for?
The IT industry is roughly 50 years old. During that period of time it’s experienced many digital transformations. Technology transitions from mainframe computers to client-server architectures to personal PCs and to the Internet, the cloud and the smartphone have been chronicled in depth by many others. We currently find ourselves in another transition involving a…
IDG Contributor Network: Information technology – what is it good for?
The IT industry is roughly 50 years old. During that period of time it’s experienced many digital transformations. Technology transitions from mainframe computers to client-server architectures to personal PCs and to the Internet, the cloud and the smartphone have been chronicled in depth by many others. We currently find ourselves in another transition involving a…
What is decision science? Transforming decision-making with data
One of the common aims of digital transformation is often phrased as “becoming a data-driven company.” Whether it’s business intelligence, predictive analytics or machine learning, using objective data rather than hunches to drive decision-making is something businesses increasingly talk about. There are plenty of challenges. Not all large organizations are nimble enough to make the…
The new core competencies IT must master
A couple of weeks ago, I had a conversation with Claus Jensen, CTO of CVS Health, about the shifting challenges facing today’s IT organizations. He calls the current state of affairs a triple whammy. “We all know that the environment is changing — the rate of change accelerating. But also, the expectations of large enterprises…
10 IT-business collaboration mistakes to avoid
These days more than ever, collaboration and co-creation with your business peers is key to digital success. Without a harmonious, productive business-IT relationship digital initiatives are more likely to derail. Legacy approaches and outlooks, not to mention ingrained frictions and differing styles, can present challenges for collaboration among business and IT colleagues. Even when sharing…
Looking to improve IT operations? Try IBM’s ‘Pyramid of Pain’
IBM CIO Fletcher Previn has focused IT on fulfilling a hierarchy of core user needs to drive efficiency and promote IBM as a great place to work.
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Source: News
How to prepare tomorrow’s workforce? Focus less on devices and more on digital thinking
Talk to any CIO or IT leader today and they will universally point to one problem facing nearly every organization: Finding and keeping qualified technical people. A few years ago, roughly 64,000 students graduated from U.S. colleges and universities with a Bachelor’s degree in computer science, with about 20% of that number being female, according…
What employers look for when they Google you (3 key takeaways)
Insider Pro reached out to recruiters and HR pros to find out how they research job candidates online, what they’re looking for and what they think if a candidate has no online presence.
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Source: News
What is TQM? A company-wide strategy for customer satisfaction
TQM definition Total quality management (TQM) is a management strategy that emphasizes a continuous, organization-wide effort to maintain quality customer service and satisfaction. TQM’s ultimate goal is to foster customer loyalty by delivering a level of service that will keep customers coming back again. A TQM strategy requires consistent feedback from employees and customers to…