The COVID-19 pandemic forced companies to move quickly to shift to remote working, reimagine how they serve customers, build new business models, enhance technology capabilities, assemble multi-disciplinary teams and expand partnerships and alliances in ways they never thought possible. Now, companies need to figure out how to keep that momentum and maintain the speed and…
Many companies are still not seeing significant impact from their AI efforts. Some experts say this may be because they’re not embracing something called “organizational learning.” It’s not enough to use AI to optimize a business process — for example, to make better predictions or automate a manual task. Enterprises need to go one step…
Despite diversity being a much-discussed topic in the tech industry, representation for Black tech workers is still not where it needs to be, with African Americans holding just 7% of positions in the tech industry, and only 2% of tech executive roles, according to data from the Diversity in High Tech report published by the U.S. Equal…
Rich Temple has it pretty good. The vice president and CIO of Deborah Heart and Lung Center, in Browns Mills, N.J., has a close relationship with every member of the C-suite and says he is valued by the hospital’s board. “I feel very blessed that I don’t have the issue of folks not understanding the…
There is a trinity of experiences so intertwined that any lack in one will negatively impact the business as a whole. The employee, customer, and ecosystem are the three experience components that are critical for every business. Weaknesses or lack in any one of them impacts the others. There is value in the transformational experiences…
Cloud computing has become the preferred model for modernizing IT portfolios, with CIOs claiming that migrating applications to a combination of public and private clouds affords them greater business agility. And during the pandemic the increased consumption of cloud services to boost business resiliency and transition to ecommerce models served as perhaps the best validations…
Prior the pandemic, you could ask a dozen people what “the future of work” meant and get 13 different answers. Some insisted it was about distributing discrete responsibilities among two-pizza teams, while others preached about robots eliminating jobs and the need for universal basic income as compensation. Then COVID-19 pressed the fast-forward button, and we…
Data analytics definition Data analytics is a discipline focused on extracting insights from data. It comprises the processes, tools and techniques of data analysis and management, including the collection, organization, and storage of data. The chief aim of data analytics is to apply statistical analysis and technologies on data to find trends and solve problems.…
NorthMarq CIO Dan Ritch looks back on the tumult of 2020 with a healthy perspective on his IT team’s accomplishments during COVID-19’s workplace upheaval, and with reverence for what lies ahead. On the bright side, “It gave me more perspective on what we must do to meet our customer demands and it allowed us to accelerate…
Data analytics definition Data analytics is a discipline focused on extracting insights from data. It comprises the processes, tools and techniques of data analysis and management, including the collection, organization, and storage of data. The chief aim of data analytics is to apply statistical analysis and technologies on data to find trends and solve problems.…