All digital journeys hinge on end users accepting end results. So if your enterprise is looking to transform itself into a digital business, you must involve end users in evaluating, selecting, testing, and deploying the technology and services that will make your digital transformation possible. Internal employees, customers, business partners — anyone who will experience…
For most healthcare providers, the pandemic’s early days stretched the limits of their capabilities for care, with many struggling with staffing strategies in response to COVID-19. But for Northwell Health, a major healthcare provider in and around New York City, those initial weeks also stress-tested an ongoing HR system migration, resulting in innovative features the…
Lookman Fazal, Chief Information & Digital Officer for the New Jersey Transit, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss “touchless” transit, Fazal’s pivot to a public service CIO role and more. To read this article in full, please…
Garaudy Etienne had known the computing concept of “master branch” before starting as a product manager at MongoDB, having heard the term while working with code as an engineer at prior companies. But as he started to more deeply think about the use of “master,” and particularly after seeing database code where the term was…
Business process management definition Business process management (BPM) is the practice of discovering and controlling an organization’s processes to align them with business goals as the business evolves. BPM software helps organizations define the steps required to carry out a business task, map definitions to existing processes, and then streamline or improve the processes to…
Enterprise data scientists are frustrated by the Sisyphean struggle to get the technology assets they require to build data models. But that’s hardly the only hurdle: Because these projects slow-cook in siloes, data science teams often duplicate efforts. It’s a maddening combination of requisitioning hell and redundancies. No stranger to such challenges, defense contractor Lockheed…
Most CIOs were, at previous stages in their careers, IT managers. Unfortunately, despite raises in pay and responsibility, many CIOs continue to behave and perform like managers rather than C-level executives. An IT leader who can’t shake loose from bygone responsibilities and attitudes has a serious problem. Stuck in the past and unable to press…
If we cross our fingers, it’s possible to imagine a world with the COVID-19 pandemic receding behind us. While some parts of life may return to the way they were before the pandemic hit, the world of IT in the enterprise won’t. Many organizations are actively talking about not going back to the office and…
No technology has had such a rapid ascent in adoption in the past year as telehealth. In the early months of the pandemic, telemedicine comprised nearly a third of all visits. The weekly number of visits increased twenty-three-fold compared with the pre-pandemic period. Teladoc, the leading company in the space, reported that its number of visits more than…
Communicating technology’s value is critical for any CIO seeking to curry favor for their digital business initiatives. Legions of former CIOs can attest that engaging C-suite colleagues and the board of directors in buzzword bingo may doom even the best laid tech plans. When it comes to articulating the business value of technology, IT leaders must think…