There’s already been a lot written about the persistent tension between operations and security. The security team’s mission is protecting the business from malicious activity, and that sometimes means locking systems down. The operations team’s mission is to maximize the business’s ability to do business on their IT systems, including managing software and configurations. Then,…
Being able to collaborate with colleagues online has been essential for businesses to survive during the COVID pandemic. But the truth is, it’s essential to every business, pandemic or not. As many businesses know, collaboration tools don’t always do what they say on the box; what sounds good on a spec sheet doesn’t always translate…
It is the question on every executive’s mind: is pushing for return to office the right thing to do? Will productivity drop if people keep working from home? In fact, 80% of Australian managers surveyed by CIO.com in November 2021 said that the shift to working from home had created a more positive view of…
It’s hard to believe that just a couple of years ago, video calls were mainly something people headed to a dedicated meeting room for. Now, for many of us, it’s every meeting, every day, on any of our devices. Although the world has jumped on video meetings at record speed, anyone who has sat on…
Cyber attacks are big business for scammers, and frontline workers – 80% of the global workforce* – are a ripe target. It’s a common scenario, played out in retail, healthcare, manufacturing, logistics… a worker uses a computer that’s left logged in, or alternatively, asks a coworker ‘what’s the login?’ Then they jump on to get their task…
One of the success stories that emerged from within the pandemic was how easily office-based workers were able to easily shift their work to home. In contrast, frontline workers were limited in their ability to work flexibly, even within their worksite. Globally, 80% of the workforce are frontline workers – they are the retail sales…
Google started in the cloud and runs on the cloud, so it’s no surprise that we fully understand the security implications of powering your business in the cloud. It’s not an understatement to say that security is literally at the core of every discussion, product development and platform we have. It could not be more…
CIOs seeking to impact their organizations in 2022 will double down on automation and actionable intelligence. They will also continue to lean heavily on the cloud and collaboration tools, two IT priorities that rose to prominence in navigating the pandemic for the past 21 months. That’s according to recent interviews with CIOs regarding their strategic…
With over 2.5 billion consumer accounts, Mastercard connects nearly every financial institution in the world and generates almost 75 billion transactions a year. As a result, the company has built over decades a data warehouse that holds “one of the best datasets about commerce really anywhere in the world,” says Ed McLaughlin, president of operations…
Data-driven decision making (DDDM) is just what it sounds like. DDDM uses facts, metrics, and data to guide strategic business decisions that align with goals, objectives, and priorities. If organizations can realize the full value of their data, everyone is empowered to make better decisions. When you look at why IT analytics and DDDM exist,…