The list of tasks facing enterprise CIOs today is so long that it can be tempting to overlook the little things—like making sure the alt text on your website works correctly. But CIOs increasingly ignore such details at their peril: 11 lawsuits are filed every day in U.S. courts over website inaccessibility. And 412 of…
Change and stability are two competing challenges for IT teams. Everyone wants to trust their platforms, but they also crave endless improvements. The challenge is to deliver the new without sacrificing the rock-solid dependability businesses need. Figuring out how to do this can be a battle between the belts-and-suspenders types who keep everything safe and…
L’un des cinq grands établissements financiers du pays, la Banque de Nouvelle-Écosse utilise l’analyse de données et l’intelligence artificielle pour mieux comprendre et servir ses clients. La mission de Grace Lee, chef, données et analytique à la Banque Scotia, augmenter son efficacité et améliorer l’expérience client. Ses outils : intelligence artificielle, apprentissage automatique, et compréhension basée sur…
As one of Canada’s Big Five banks, the Bank of Nova Scotia is taking an approach to data, analytics, and AI intended to better understand and serve customers, said Grace Lee, its chief data and analytics officer. Her charter is to advance business growth, customer experience, and operational efficiency through the use of AI, machine…
The pandemic has put digital transformation up front and center on the CIO’s agenda over the past few years. According to 2022 State of the CIO study, 85% of CIOs are focusing on transformational initiatives with pre-pandemic levels of technology budget growth. Going digital empowers businesses to deliver enhanced experiences in an age where consumers…
Current headlines from Ukraine have many companies concerned about the safety of employees or contractors residing there. Events like this highlight the importance of developing contingency plans based on events in the world that can impact businesses. Business continuity is an essential part of the planning process for CIOs and CTOs. Black swan events can…
Southampton Football Club are on an upward trajectory with new ownership and a talented squad pushing to compete on the European stage. FA Cup finalists back in 1976, Southampton have been Premier League stalwarts for 20 of the league’s 27 seasons and are famed for a thriving youth academy that produced global superstars such as…
In tight talent markets, investing in employees’ careers can be a key differentiator. Upskilling and cross-training programs can not only improve employee productivity and help fill key skill gaps, but also prove to be essential tools for retention and recruitment, as Capital One’s approach to “developing the whole person” through a range of training programs…
Supply chain woes continue to plague organizations around the world and in virtually all sectors. For some, leveraging data and analytics tools is proving to be an effective way to address the challenges. Disruptions to global supply chains due to the COVID-19 pandemic have been significant. As consulting firm Deloitte notes, the free movement and…
IBM is refreshing its mainframe range, putting an AI accelerator on the processor and surrounding it with new cryptographic features the company says will help protect today’s data against the quantum computing attacks of the future. Slated to be available May 31, 2022, the IBM z16 will offer CIOs a way to deploy AI inferencing…