For many organizations, the pandemic accelerated digital transformation efforts already underway, with customer experience and employee experience squarely at the center. Today, all minds are turned to return to office plans as the future of work, at least for now, appears to be hybrid. The question: How will agile teams that flourished in in-person settings…
Epicor has updated its ERP software for manufacturers, Kinetic, with a Cloud Enterprise Services package, new e-commerce features, and a set of tools for improving productivity and user experience. The company, which traditionally targets the market for small and medium businesses, has released this update with a focus on large manufacturers. An update to its…
Warner Music Group is the epitome of a cloud veteran. The media giant’s advanced cloud architecture, which runs on Amazon Web Services and Microsoft Azure, dates back almost 12 years, making it one of the first enterprises to migrate nearly all its corporate assets to the cloud. “It’s the whole company — everything we do,”…
Kyndryl, formerly IBM’s managed infrastructure services business, is now an independent company. On Nov. 4, 2021, it began trading independently on the New York Stock Exchange with the ticker KD. Although there are still close ties between the two companies — IBM retains a 19.9% stake in Kyndryl, which will remain one of its largest…
American journalist Sydney J. Harris once differentiated the words information and communication by stating: “Information is giving out; communication is getting through.” CIOs and CFOs should heed this difference in fostering their relationship, which has become more tightly coupled as IT’s stature has grown. “Getting through” should be a key goal for both highly synergistic…
Over the course of a few short weeks in early 2020, business as we know it changed. As lockdowns caused by COVID-19 spread worldwide, organizations scrambled to keep the lights on. Working from home was the only way to keep business rolling. The thing is, connecting and supporting employees from home meant that the traditional…
A business analyst (BA) has one of the most crucial jobs in the modern enterprise: leveraging data analytics to bridge the gap between IT and business. In doing so, they engage with business leaders and users to better understand how data-driven changes to process, products, services, software, and hardware can improve efficiencies and add value.…
Enterprise resource planning (ERP) systems are the backbone of modern businesses. The agility afforded by a modern ERP system backed by honed business processes can help any company compete in today’s business environment, which has been severely affected by supply chain disruptions as well as disruptions to traditional business operations due to employees working from…
NetSuite is updating its suite of ERP applications with analytics and automation capabilities designed to reduce manual processes and provide accurate and timely data to optimize the decision-making process for enterprises. The new products and expanded services include NetSuite Analytics Warehouse, designed to provide faster business insights; SuiteBanking, which helps customers automate key financial processes;…
Emerging technology has greatly elevated the role of CIOs in the past several years, as previously far-out innovations such as machine learning and natural language processing have taken center stage in digital transformations that are shaking up the business landscape. But with that new status has come an even greater need to keep an eye…