When you think of B2B products, chances are you don’t picture the seamless, intuitive user experience that comes alongside the best of B2C products. Most enterprise products have a reputation for being complex and versatile, but not simple and universal. While B2B user experience focuses on providing in-depth content and adaptability, the B2C user experience…
According to McKinsey, the goal of digital transformation is to build a competitive advantage by continuously deploying tech at scale to improve customer experience and lower costs. Amid today’s uncertain economy, digital transformation is arguably more important than ever to remain afloat, not just competitive. EY recently found that in current economic and financial uncertainty,…
Since SAP RISE came to the market, it seems that SAP’s goal is to force organizations into a relatively unproven and inflexible RISE model. To do so, they are obfuscating reality, limiting transparency, and changing their historic business practices to make RISE appear financially superior to the traditional perpetual license models. Because of the way…
Software-as-a-Service (SaaS) and SaaS-based service solutions have emerged as powerful tools. They address increasingly complex business processes, tackling anything from specific single functions to entire client-vendor relationship networks. SaaS is quickly evolving, and specialization has led to sophisticated, industry-specific or process-specific solutions, which can come to represent industry best practices. So as organizations face evolving…
By Chet Kapoor, Chairman and CEO, DataStax Generative AI is on everyone’s mind. It will revolutionize how we work, share knowledge, and function as a society. Simply put, it will be the biggest innovation we will see in our lifetime. One of the biggest areas of opportunity is productivity. Think about where we’re at right…
Perception matters, particularly for internal IT organizations. While CIOs may be acutely aware of the essential value their teams create, that value isn’t always evident to stakeholders and clients. We may hope that the work speaks for itself, but the reality is, IT leaders must communicate IT’s accomplishments in a way that people can understand…
At the turn of the 20th century, economists predicted that living a life of leisure would be the ultimate aspiration for the elite. These same economists suggested that those who were able to take more time off from work would be considered the most successful. Now the inverse seems to be the case. Today, those…
Few verticals have undergone as massive a change as retail in the last couple of years. Driven by cutthroat competition and significant shifts in customer expectations, retail companies are striving to align themselves with the changing landscape, with IT playing a crucial role in their ability to achieve this. To offer customers a shopping experience…
Since Satya Nadella took the helm in 2014, Microsoft has doubled down on its support for non-Microsoft technologies. Its commitment to Linux turned what might have been a Windows Server-based cloud computing backwater into the Microsoft Azure powerhouse, the only public cloud to give the AWS juggernaut a serious run for its money. This “plays…
Given the important role of software applications in powering business processes and the shortage of experienced programmers, it should not be surprising that citizen development is on the rise. Citizen developers are business users who build new applications or modify existing ones without needing help from the IT or development functions. While it’s one thing to have…