Exit interview: Sainsbury’s retiring CIO Phil Jordan reflects on a career in IT

Sainsbury’s group CIO Phil Jordan has announced he’ll retire in March 2023 after a 35-year career in technology, spanning country, regional and group CIO roles across telecommunications, financial services, industrial gas and retail. He recalls his career highlights, leadership lessons while working abroad, and how CIOs can become future CEOs — so long as they…

Using automation to optimise the student lifecycle

Understanding the student lifecycle isn’t easy. With more higher education institutions attempting to embrace digital learning, there is a growing need for visibility throughout the student journey. By gathering data across every student, faculty and alumni touchpoint, institutions can optimise each stage of the admission and onboarding process.  The appetite for insights among higher education…

Hybrid Cloud Too Complex? You Need HCI as a Service

As enterprises seek advantage through digital transformation, they’ve looked to breakthrough IT architectures like hyperconverged infrastructure (HCI) to drive agility and simplify management. The ongoing expansion of IT from the traditional data center to the cloud and the edge has recently forced organizations to confront a level of hybrid management complexity that requires a more…

Unattended Commerce in the Age of Digital Payments

Since the late 19th century, cash-operated vending machines and kiosks have been used to sell drinks, snacks, newspapers and much more. However, new digital technology is expanding how customers pay through these types of unattended commerce. Today’s consumers use mobile apps, wearables, and contactless cards to pay for food, groceries, parking, bike rentals and other…

Digital Transformation? How About a Security Transformation?

Organizations in every sector are either talking about, planning, or launching digital transformations. Whether it’s making a big move to the cloud, enhancing or expanding e-commerce applications, automating business processes, leveraging artificial intelligence (AI), machine learning (ML), and advanced analytics or building an Internet of Things (IoT) environment, enterprises are using technology solutions in multiple…

Coordination at the State Level Pays Dividends for Fighting Cybercrime

Cybercriminals like easy targets. Enterprises and governments with a disjointed approach to cyber hygiene fill that role perfectly. While the U.S. federal government has a robust approach to cybersecurity, state and local governments are more vulnerable. The statistics bear witness. Cyberattacks against these agencies have increased significantly recently. Approximately 44% of ransomware attacks worldwide are now targeting…