Today, AI-powered banks see advantages in applying the technology to a gamut of mission-critical needs—from customer service and fraud prevention to meeting environmental, social and governance standards. With AI to enhance every line of business and function, banks report significant return on investment (ROI) including the ability to increase productivity, reduce risk and keep customers…
“Doing Something Meaningful.” The term is instilled in employees at Dutch health, nutrition, and bioscience company Royal DSM N.V. (DSM), a Heerlen-based organization committed to improving global health by setting ambitious environmental, social, and governance (ESG) targets. It’s a lofty ambition in a volatile era in which global businesses are impacted by ongoing inflation and restrained…
IT is no longer perceived as a cost factor or a pure support function at many organizations, according to management consultancy 4C Group’s Markus Matschi. And the digitization push during the pandemic accelerated this. But despite such advances, the question of the value contribution of IT isn’t always clearly answered. “Due to the increasing relevance and added value…
Midjourney, ChatGPT, Bing AI Chat, and other AI tools that make generative AI accessible have unleashed a flood of ideas, experimentation and creativity. If you want to harness that in your organization, questions remain about where to start putting AI to work and how to do it without running into ethical dilemmas, copyright infringement, or…
You’ve had a great CIO career filled with transformational triumphs and award-winning projects and teams. What’s next for your career before you retire? Board service, of course! With cybersecurity keeping CEOs up at night and digital transformation all the rage, the number of CIOs on corporate boards is increasing. For experienced IT leaders looking to…
Though three-quarters of U.S. employers now offer hybrid work, some banks and insurance companies have been slow to embrace this emerging work model. We spoke with Ashok Krish, Global Head of Digital Workplace at TCS, about how hybrid work will impact employers – and their employees – in the financial services industry. How will hybrid…
In the words of J.R.R. Tolkien, “shortcuts make long delays.” I get it, we live in an age of instant gratification, with Doordash and Grubhub meals on-demand, fast-paced social media and same-day Amazon Prime deliveries. But I’ve learned that in some cases, shortcuts are just not possible. Such is the case with comprehensive AI implementations;…
By: Shruthi Kalale Prakashan, Sr. Manager, Product Marketing, Aruba Central. For many organizations large and small, the COVID-19 pandemic was the tipping point for cloud adoption. Unsurprisingly, more than half of enterprise IT spending in key market segments will shift to the cloud by 2025, according to Gartner. [1] As the cloud continues to play…
CIOs collaborate with C-suite colleagues on a regular basis. Given the high value of data and analytics to business, among the most important of these relationships is the one a CIO develops with their chief data officer (CDO). A CDO is responsible for enterprise-wide governance and use of information as an asset, through data analysis, processing, mining,…
“Who owns and oversees employee experience and the future of work at your organization” is a question I’ve been asking CIOs and IT leaders a lot of late. The ensuing conversation usually reveals a telling disconnect that CIOs should remedy for the health of their companies. Most IT leaders pause before responding to this question.…