The week’s high-profile resignation of Optus CEO Kelly Bayer Rosmarin in the wake of the Australian telco’s massive outage that left 10 million Australians and 400,000 businesses without phone or internet for up to 12 hours earlier this month underscores the stakes involved when it comes to setting an IT strategy for business resilience. At…
Established in 1996, South Africa’s Special Investigating Unit (SIU) has acted as a trusted anti-corruption, forensic investigation, and litigation agency to recover financial losses and correct wrongdoing. But with a long history comes legacy tech and inefficiencies. Something an entity like the SIU can’t afford. CIO Tumelo Zwane understands how new and emerging technologies can…
Most CIOs recognize the advantages of cloud, the global reach it provides, and the ease with which services can be scaled up and back down again. “Cloud is scalable IT infrastructure that enables organizations to respond quickly to market changes, support business growth, and minimize disruptions,” says Swati Shah, SVP and CIO of US markets…
As a connected car data company focusing on the motor insurance sector, UK-based ThingCo is dedicated to developing next gen telematics built with the latest technology. But ensuring the best possible end user experience is the primary consideration to choose the right way forward. “I think of myself as a techie, but I’m probably more…
From October 20 to 23, the 24th Conference on the Electric Power Supply Industry (CEPSI 2023) was held in the eastern Chinese coastal city of Xiamen. The event was co-sponsored by the Association of the Electricity Supply Industry of East Asia and the Western Pacific (AESIEAP) and the China Electricity Council. Huawei was deeply involved…
Ask IT leaders about their challenges with shadow IT, and most will cite the kinds of security, operational, and integration risks that give shadow IT its bad rep. But for a select few, the deeper challenges of departmental technologies being funded, procured, and managed without IT involvement are the missed opportunities to better engage and…
Artificial intelligence is transforming the ways in which we do virtually everything. That includes how the United States fights wars, monitors threats, and safeguards the national defense. The role of AI has become so critical to military strategy and capability that the US Air and Space Forces appointed its first chief artificial intelligence officer this…
Michael J. Fox says it perfectly: “Family is not an important thing. It’s everything.” That’s exactly how I feel. As a technology professional, seeing how artificial intelligence (AI) and generative AI/large language models can improve and save lives makes me think about the significant difference this can have on families and communities worldwide–including mine. It’s one of technology’s most profound and…
With organizations racing to put more generative AI tools in users’ hands—and software vendors rapidly integrating those tools into their products—CIOs face a familiar choice: develop their own solutions in house, or invest and adapt tools already available in a fast-growing AI marketplace. Yet it’s not a simple build-vs.-buy question, says Prakash Ramamurthy, chief product…
Early in my career, I stayed in an authentic ryokan inn in Kyoto. It was right out of an 1800s Hiroshige woodblock print with a Japanese garden, hanging lanterns, sliding rice paper doors, and a glowing view of Mt Fuji at sunrise. After work, my colleague and I discovered the local dishes and Suntory scotch—a first. …