The electricity supply in Australia, New Zealand and Singapore is very reliable, much more so than in many countries in East Asia, but outages do occur, and the shift to renewables is increasing the risk, as are more extreme weather events. Also, there can be other problems about which the average user would be unaware:…
The emphasis Huawei has placed on a wave of investment in optical fixed line networks is bearing fruit. At MWC 2023, the company unveiled a range of F5G(Fifth generation fixed network) solutions for vertical industries. For Gu Yunbo, who manages the part of Huawei that sells optical network products to enterprises, this is the start…
Peter Zhou, President of Huawei’s IT Product Line, is the public face of data storage technologies at the Chinese telecoms to IT giant. At MWC 2023, in between meetings with many of the 2,500 Huawei clients who made the trip to Barcelona, Peter described Europe’s buoyant market as one of the drivers behind 40% year-on-year…
The hype surrounding AI-based voice and chatbots is evident, but do they deliver? Most still perform only extremely basic tasks and often mirror the poor practices of traditional IVRs. Customers may be open to the idea, but only 30% believe that chatbots and virtual assistants make it easier to address their service issues. The things customers say bots are good…
Persuasive Communication Workshop, FutureIT | Dallas, March 29th. Hosted by Dan Roberts, Host, Tech Whisperers Podcast, CEO, Ouellette & Associates and Larry Bonfante, Senior Consultant, Ouellette & Associates. IDG Don’t miss CIO’s FutureIT | March 29 at the Tower Club, Dallas presented by CIO, CSO and ComputerWorld. A pre-conference workshop will be exclusively offered to…
When he’s not immersed in cybersecurity, hybrid cloud strategy, or app modernization, David Reis, CIO at the University of Miami Health System and the Miller School of Medicine, spends his time working with the board of directors and top leadership to reimagine healthcare and take the lead driving digital transformation. A business objective to “arrive”…
Chief data and analytics officers (CDAOs) are poised to be of increasing strategic importance to their organizations, but many are struggling to make headway, according to data presented last week by Gartner at the Gartner Data & Analytics Summit 2023. Fewer than half (44%) of data and analytics leaders say their teams are effective in…
Marching resolutely alongside artificial intelligence (AI), cloud computing and digital advancement are customers demanding organisations be more environmentally sustainable, inclusive and responsible. It’s a situation raising a critical question for every IT and business leader: How can we increasingly harness technology not just for technology’s sake, but for the good we can do with it?…
Inflation, high energy prices, and a looming recession have dampened consumer purchasing. All this while retailers are still dealing with pandemic-related disruptions to supply chains and consumer shopping habits. To win back consumers and protect profit margins, retailers need to optimize operations across the enterprise. That means fixing their supply chains, understanding shifting consumer preferences,…
The retail industry is always in motion. Shifting macro-economic influences and changing customer expectations spark new business models, channel strategies, and strategic partnerships. To keep pace, retailers require a strong digital core that delivers powerful data-driven insights while staying compliant, maintaining security, and preventing fraud. Shree Venkat, chief architect at TCS, and GV Krishnan, Head…