Within the framework of Repsol’s strategic plan for the 2021-2025 period, the company recently released a second wave of its Digitization Program, which consolidates and expands the use of generative AI across the business through a new competence center, and allows innovative and disruptive technologies to simplify daily processes by making more agile decisions based on data.…
Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). AI is known for enabling intelligent chatbots, predictive capabilities in ticket management, and the ability to identify emerging service issues long before they become problems. Generative AI…
It’s not uncommon for CIOs, CISOs, and sometimes their direct reports to be called on to participate in board meetings or to present IT strategies and plans to their boards of directors. If you don’t join board meetings often, preparation is paramount, starting with learning about the directors’ backgrounds and reviewing minutes from previous meetings.…
Writing job descriptions for open positions might feel like a chore to pass off to someone with less on their plate, or something to shortcut by dusting off copy from the last time you hired for this role, but an on-target job description is a vital step in landing talent — especially in tight markets.…
In a world where nothing stays the same, the CIO role has evolved and changed — mainly for the better — as CIOs have gained greater visibility and importance. They are increasingly included in board-level discussions on cybersecurity and tech investments for organizational initiatives and are influencing decisions related to planning, strategy, implementation, and operations.…
For the last 30 years, the dream of being able to collect, manage and make use of the collected knowledge assets of an organization has never been truly realized. Systems for sharing information assets across the enterprise have evolved in their sophistication but haven’t been able to take it to the next level by effectively…
One key challenge facing the healthcare industry today is the inability to easily access and share electronic medical information between healthcare providers, clinicians, and patients. This is a significant problem because sharing data between clinical systems and providing patients with easy access to their information enables them to make better-informed decisions and, subsequently, supports improving…
Luke Roquet recently spoke to a customer who recounted the shock of getting a $700,000 bill for a single data science workload running in the cloud. When Roquet, who is senior vice president of product marketing at Cloudera, related the story to another customer, he learned that that company had received a $400,000 tab for…
It’s well acknowledged that data, when used correctly, has the potential to be a strategic growth asset driving innovation – and with the recent developments in large language models (LLM) for AI, data is really having its day in the sun. To win the game, you need a modern, future-proof business plan. And we’ll let…
In just a matter of months, generative AI (GAI) has upended many job roles. And perhaps no role has been more immediately affected than that of the marketer. ChatGPT, arguably the best-known GAI platform, was introduced in November 2022. By March, a survey had found that three-quarters (74%) of U.S. marketers were already investing in…