We talk a lot in the IT press about maximizing the benefits of software, hardware, and emerging technologies to create business value. What we don’t spend enough time on is discussing how we can maximize the value of our most precious resource: our people. The care and retention of IT staff should be viewed as…
When discussing ransomware groups, too often the focus is on their names, such as Noberus, Royal or AvosLocker, rather than the tactics, techniques, and procedures (TTPs) used in an attack before ransomware is deployed. For example, the particularly heavy use of legitimate software tools in ransomware attack chains has been notable in recent times. In…
It’s 1857 in Jena, Germany, and you want a microscope—but not just any. You’ve set your sights on owning the finest instrument anywhere. And you know where to go. A retail shop has just opened at Johannisplatz square 10 in Jena—home to Carl Zeiss. When Carl Zeiss produced his microscope prototype years earlier, he created a…
Small- and medium-sized businesses and enterprises have accelerated their move into the cloud since the global pandemic. The Infrastructure-as-a-Service (IaaS) cloud computing model enables remote working, supports digital transformation, provides scale, increases resilience, and can reduce costs. However, this shift requires a thorough understanding of the security implications and how a business can protect its…
In the realm of dynamic enterprise architecture, the potential of AI to drive innovation is increasingly recognized, though still a considerable undertaking for many large enterprises, especially those with intricate on-premises environments. Ericsson IndustryLab’s recent study notes that over half of such organizations are still struggling to fully integrate and exploit AI, with projects initiated as many as 5-7 years…
Despite characterizations of the modern CIO as a straight-up business leader and strategist, many CIOs still spend the bulk of their time on technical issues. Many IT leaders today are focused more on security management as well as improving IT operations and systems performance than they are on top-line and strategic activities such as driving…
Being a company’s first CIO provides room to make your mark, and Generac Power Systems’ Tim Dickson has done just that, moving swiftly to help transform the backup generator manufacturer into an energy technology company. Dickson, who joined the Wisconsin-based company in 2020, has launched PowerInsights, a homegrown digital platform that employs IoT and…
Selling sweet treats to millions of Indians since 1944, India’s beloved ice-cream brand, Havmor (now part of Korean conglomerate LOTTE), has grown beyond its humble beginnings to stupefying heights. While several factors have contributed to its success, it is apparent that without a secure technological backbone, this business would not reach the magnitude that it…
Efficiently managing IT services is crucial for businesses of all sizes to remain competitive and meet user expectations. To guide technology leaders in making informed decisions about IT service management (ITSM) solutions, this article reveals the top five functionalities you need to deliver exceptional service to end-users. Throughout our time matching organizations with IT software…
Financial investors perform a fascinating, yet delicate dance. Consider assets such as stocks. To weather volatile stock markets, investors rebalance their portfolios often, dumping some stocks while picking up others based on trends. Professional investors factor in certain financial targets and risk tolerance as they pursue maximum ROI. IT leaders can relate to this dance.…