A company’s journey to digital transformation heavily depends on the processes put in place to support the effort. You need the right people. You need the right technology. But without proper attention paid to the processes that support these — call it the third leg of the proverbial stool — the effort to modernize breaks…
As a fintech company, the reliability of our products and services is critical to ensuring that Discover® Financial Services customers can access their money, credit, and accounts when they need to. Like many other companies, Discover has adopted a product-centric approach where the responsibility for reliability sits with the product teams. My team at Discover…
The speed at which artificial intelligence (AI)—and particularly generative AI (GenAI)—is upending everyday life and entire industries is staggering. Slowing the progression of AI may be impossible, but approaching AI in a thoughtful, intentional, and security-focused manner is imperative for fintech companies to nullify potential threats and maintain customer trust while still taking advantage of…
The era of the multi-cloud landscape is here. CIOs are taking deliberate action by proactively matching workloads and applications with the ideal cloud, and companies are also seeing a proliferation of multi-cloud architectures created by mergers and acquisitions, data sovereignty needs, support for remote work, and shadow IT. This is leading to a multi-cloud approach…
When it comes to safeguarding people and nations, innovation can never rest. That’s why, around the world, governments and the defense industry as a whole are now investing and exploring generative artificial intelligence (AI), or large language models (LLMs), to better understand what’s possible. At first blush, it seems that generative AI and LLM tools…
Production lines, networks, call centers: every aspect of your organization is being revolutionized in different ways by technology such as AI, automation, edge computing and the many flavors of cloud. Additionally, many employees now work from home part- or full-time, using a range of corporate-issued or personal devices outside the traditional network perimeter. All these…
Supply chains perform a series of actions starting with product design and proceeding to procurement, manufacturing, distribution, delivery, and customer service. “At each of these points lie big opportunities for AI and ML,” says Devavrat Bapat, Head of AI/ML data products at Cisco. That’s because the current generation of AI is already very good at…
This year’s escalating hype around artificial intelligence finds CIOs once again in the spotlight. With leaders from every department bandying about possibilities and concerns, CIOs are uniquely positioned to provide real talk and leadership on the company’s AI agenda. One place where those conversations must occur but perhaps have not to date is the boardroom.…
Since ChatGPT’s release in November of 2022, there have been countless conversations on the impact of similar large language models. Generative AI has forced organizations to rethink how they work and what can and should be adjusted. Specifically, organizations are contemplating Generative AI’s impact on software development. While the potential of Generative AI in software…
Today’s business climate is rife with economic uncertainty that is causing IT leaders to do more with less while still innovating to support the business. It’s a seemingly impossible dilemma: How to use innovation to drive business outcomes while being restrained by a reduced budget? Fortunately, IT leaders can do both by adopting a composable…