AI has whet the appetites of organizations across nearly every sector. As AI pilots move toward production, discussions about the need for ethical AI are growing, along with terms like “fairness,” “privacy,” “transparency,” “accountability,” and the big one —”bias.” But ensuring those and other measures are taken into consideration is a weighty task that CIOs…
AI is increasingly being embraced for workplace enhancements across every industry — and that includes the legal world. Pittsburgh-based global law firm Reed Smith has enlisted AI to facilitate resource management, improve employee engagement, and reduce imbalanced workloads among lawyers across the firm. The resulting Smart Resourcing earned Reed Smith a 2023 CIO 100 Award…
Barely a year after the release of ChatGPT and other generative AI tools, 75% of surveyed companies have already put them to work, according to a VentureBeat report. But as the numbers of new gen AI-powered chatbots grow, so do the risks of their occasional glitches—nonsensical or inaccurate outputs or answers that are not easily…
Increased security, productivity gains and enhancing innovation are among the reasons IT leaders are modernising their device fleets more frequently, new research reveals. Most organisations typically refresh both desktops and laptops on a three to four-year refresh cycle. Yet nearly a third of the 416 IT leaders who responded to a recent survey by Forrester…
“One of my bold bets is I want to eliminate our traditional service desk by 2025,” says Jason Ballard, IT executive and general manager for infrastructure and operations services at Toyota Motor North America. Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification,…
CSM certification Agile practices are being rapidly adopted in project and product management across many industries, and the ScrumMaster is an important leadership role in agile development to not only improve workflow but increase your value as your career evolves. The Certified ScrumMaster (CSM) certification, available through the Scrum Alliance, is an entry-level certification aimed at providing professionals with…
Artificial intelligence has already unlocked opportunities that most organizations never thought possible. Now, it’s time to pay for it, and that’s putting a spotlight squarely on the chief financial officer (CFO), who has increasingly become the gatekeeper deciding which projects get funded and how significantly AI will play a role in enterprise strategy. For the…
The adoption of generative AI in the U.S. healthcare ecosystem has only just begun. Both healthcare payers and providers remain cautious about how to use this latest version of artificial intelligence, and rightfully so. You have to balance the potential benefits of generative AI with significant, important operational issues, such as ensuring patient data privacy…
Over the centuries, Japan has endured more than its fair share of natural disasters – such as the Great Kanto earthquake of 1923 that resulted in close to 40,000 lives lost in downtown Tokyo alone and, more recently, the 2011 Tohoku quake and tsunami that devastated the northeast coast of Japan, killing 18,000 residents with…
Over the last year, generative AI—a form of artificial intelligence that can compose original text, images, computer code, and other content—has gone from experimental curiosity to a tech revolution that could be one of the biggest business disruptors of our generation. Along the way, business leaders in every industry have been scrambling to develop their…