Salesforce takes on hyperscalers with Agentforce 2dx updates
Salesforce’s updates to its agentic AI offering — Agentforce — released this week could give the CRM software provider an edge over its enterprise application rivals and hyperscalers including AWS, Google, IBM, Service Now and Microsoft. Currently, hyperscalers and enterprise software providers combined dominate 60% of the agentic AI market and Salesforce has a significant…