ServiceNow ‘Xanadu’ brings AI agents to Now Platform
ServiceNow’s latest Now Platform release, dubbed Xanadu, adds a host of new features, including ServiceNow AI Agents, which the company heralds as “a new era of collaboration between people and AI.” Taking center stage in Tuesday’s release are ServiceNow’s plans to integrate “agentic AI” — AI systems that can autonomously perform tasks and make decisions…