Salesforce’s Agentforce product maturity questioned as KeyBanc cites weak customer traction

Salesforce’s AI agent platform, Agentforce, is seeing weaker-than-expected customer traction, according to a recent KeyBanc Capital Markets investment research note, which attributed the slowdown in part to the product itself, stating that “Agentforce, as a product, just isn’t there” yet, following customer checks and a CIO survey. “Our checks and customer conversations have not been…

What next-generation IT leadership looks like

Today’s CIOs must master a complex balancing act of maintaining operational excellence while enabling AI experimentation, modernizing legacy environments while accelerating innovation, leading workforce transformation while maintaining culture, and communicating fluently across boards, business units, customers, and technical teams alike. Few leaders understand this balancing act better than former Verizon CIO Jane Connell. Over her…

IT leaders prioritize addressing AI skill concerns

Recent data from the CompTIA Tech Jobs Report shows that tech jobs have seen a drop in unemployment, down to 3.1% in May from 3.5% in April, accounting for an increase of around 6,700 in May. Roles that saw the highest demand include software developers and engineers, systems engineers and architects, tech support specialists, cybersecurity…

DeepMind CEO pushes for AI industry self-regulation

Google DeepMind CEO Demis Hassabis is pushing for the US AI industry to self-regulate, with the support of government, as a starting point for an international creating shared international standards. In a blog post, he called for a focus on artificial general intelligence (AGI) and national security.  But it is precisely that focus on national…