When Arby’s acquired Buffalo Wild Wings in 2018, it became Inspire Brands. It went on to acquire several more restaurant brands, including Jimmy John’s, SONIC Drive-In, and most recently, Dunkin’ Brands, making it the second largest restaurant company in the U.S.
The question facing CIO Raghu Sagi when he joined the $14 billion company in 2019 was: “How do we deliver digital capabilities across our distinct consumer brands, quickly and at scale?” I recently spoke with Sagi who explained that, to meet this challenge, he and his team are developing a multitenant platform architecture while also driving a full-scale cultural change. What follows is an edited version of our interview.
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Source: News