During the coronavirus pandemic, CIOs gained political capital by fortifying business operations and digitizing services in accordance with social distancing decrees. From accelerated migrations to new collaboration tools to implementing contactless services, IT leaders reprioritized roadmaps to empower employees and serve customers.
Now comes the hard part: building on that newfound clout as the pandemic continues its sprawl in 2021. Because if there is one thing that has repeated itself in IT over time, it’s the CIO’s ascendance to the spotlight upon fulfilling urgent business needs, followed by a swift recession to a supporting role once business returns to normalcy.
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(Insider Story)
Read More from This Article: CIOs strive to build on IT’s business cred for 2021
Source: News