Verizon is calling on emerging technology to rescue network and technology specialists from clunky legacy software. The telecommunications company has distilled functionality from more than 20 legacy applications into a digital platform that employees use to support the development of 5G and other critical systems, says Lynn Cox, Verizon’s senior vice president and network CIO.
Called Canvas, the platform layers predictive analytics based on machine learning (ML), robotic process automation (RPA), chatbots, intelligent search and other tools atop a hybrid cloud, says Cox.
“These are the tools people need to plan, build and run the network and provision services better,” Cox tells CIO.com.
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