In July, two frontier labs disclosed cases in which cyber-capable agents crossed the intended boundaries of evaluation environments and reached real production systems at external, unrelated organizations. Most commentary since has focused on which company a court would find liable. There is a more immediate concern for anyone operating agents in production, and it’s not…
It’s no surprise that reaping the rewards from AI requires careful guidance, especially in helping staff use tools safely and productively. Yet evidence suggests some CIOs and their executive peers aren’t providing the level of guidance employees require. While three-quarters of IT staff have access to AI tools, one in five technologists are expected to…
There is a question that quietly embarrasses more automation projects than any technical failure: How much did it actually save? Ask it a year after launch and watch what happens. The team is confident the new system is better. Everyone remembers how tedious the old way was. And yet nobody can produce a number, because…
AI agents can go to great lengths to complete the tasks their operators assign, and as a series of recent incidents showed, this can include exploiting third-party systems, manipulating people, and distributing malicious code. But AI agents are not people who can be fired, sued, or criminally prosecuted, and it remains unclear whether responsibility for…
There are few professions where part of the job is literally to read the newspaper, watch television or continuously check what is happening across every channel. In a media organization, that is not confined to journalists. Keeping up with events is, in one way or another, part of the work of much of the organization.…
The early stages of AI adoption focused primarily on getting organizations to adopt AI-enabled solutions such as copilots, agents, assistants and AI-powered workflows. The priority was demonstrating that AI had the potential to deliver value, not scrutinizing every dollar spent along the way. At the time, this made sense. There were relatively few people using…
Mohan Sankararaman calls the old way of doing transformation a trap. As executive vice president and CIO of First Horizon, a regional bank headquartered in Memphis, he used to have the luxury of big, infrequent technology bets — the kind that land every few years and reshape the organization in one push. Now he funds…
Every enterprise AI conversation I hear eventually turns to prompts. Which prompting technique produces the best results? Which large language model reasons more effectively? Which framework generates more accurate answers? These are worthwhile questions, and I understand why they dominate the conversation. Prompt engineering has become one of the most visible aspects of enterprise AI…
While many companies are busy switching from ECC to S/4HANA, an even more critical migration is looming: A large amount of SAP knowledge and experience will soon be lost to retirement. Computerwoche spoke with Uwe Hartmann, founder of FITS-P GmbH, who was responsible for SAP systems as CIO at ABB for many years, about this pending knowledge…
Organizations are investing heavily in technology platforms, data, AI capabilities and governance frameworks to drive transformation at scale. Yet when it comes to quantifying value — ROI, operational cost savings, improved customer experience — many leaders struggle to demonstrate meaningful impact. Research points to a growing challenge: Technology adoption is getting easier; proving its value…