Enterprises have been fixated on AI agents for front office workflows, but there’s still a lot of operational drag behind the scenes. Many back office tasks, such as returns processing, inventory reconciliation, and supply chain oversight, are still performed manually, leading to inefficiencies. Today, Salesforce is turning its attention to that problem with Agentforce Operations,…
A few years ago, enterprise cloud conversations followed a familiar pattern. Teams discussed migrating legacy applications, modernizing infrastructure and reducing data center costs. The goal was clear: Move workloads to scalable cloud platforms and gain operational flexibility. But in recent months, the tone of these conversations has shifted dramatically. In architecture reviews and infrastructure planning…
On paper, this project was a masterpiece. Every light on the dashboard was “green”: The budget was under, the timeline was hit perfectly, and adoption stats were sitting pretty at 92%. The CIO even walked away with a bonus for a job well done. But the celebration didn’t last. Six months later, the CFO walked…
Oracle NetSuite is adding AI capabilities to SuiteCloud to help developers customize its ERP platform faster using natural language prompts. In a statement, the company said its NetSuite SuiteCloud Agent Skills “will make it easier for developers to create customized vertical and industry-specific applications by giving AI coding assistants a better understanding of the conventions,…
Last year, I did something that raised a few eyebrows on my leadership team: I made myself the de facto product manager for our AI strategy. Not because we don’t have talented product people — we do. But because I’m convinced that AI is one of those rare inflection points where the CEO needs to…
IDC estimates there were over 28 million AI agents deployed by the end of last year, and predicts there’ll be over 1 billion actively deployed by 2029, executing 217 billion actions per day. It’s easy to build an AI agent POC, says Venkat Achanta, chief technology, data, and analytics officer at TransUnion, a global credit…
유럽이 미국 기술 기업 의존에서 벗어나 기술 주권을 강화하려는 가운데, 한때 독일의 ‘소버린 AI’ 기대주로 꼽히던 알레프 알파가 해외 기업 인수 대상으로 거론되고 있다. 알레프 알파는 캐나다 AI 기업 코히어와의 합병을 앞두고 있다. 이번 거래는 코히어의 글로벌 AI 경쟁력과 알레프 알파의 연구 기반을 결합하는 데 초점을 맞춘다. 양사는 캐나다와 독일의 산업 생태계를 바탕으로 강력한 AI…
Durante años, Kubernetes ha ocupado un lugar casi mítico en las TI corporativas. Se ha posicionado como el plano de control del futuro, la abstracción estándar para los sistemas nativos de la nube y la plataforma que finalmente liberaría a las empresas del bloqueo de infraestructura. Para ser justos, algo de eso es cierto. Kubernetes…
Most enterprises have yet to tap into the transformative power of AI, focusing instead on incremental productivity and efficiency gains that don’t lead to competitive advantages, according to a report from research firm Forrester. Internal productivity gains from AI remain marginal, not material, as organizations haven’t figured out how to drive more meaningful gains through…
As the evolution of digital technology accelerates and new technologies — such as generative AI — emerge one after another, the environment surrounding businesses is becoming increasingly uncertain. In such an era, the role expected of a CIO has expanded significantly, shifting from how to implement digital technology to articulating what kind of future we…