¿Veremos a las empresas cotizar por sus robots?

A principios del XIX, la Revolución Industrial introdujo maquinaria para el hilado y tejido industrial que permitió la fabricación masiva de tela. En Inglaterra, hacia la segunda década del siglo, este cambio llevó a un movimiento de protesta por parte de quienes entonces realizaban este trabajo; los artesanos veían cómo eran reemplazados por profesionales con…

Salesforce brings agentic AI to IT service management

Salesforce is bringing agentic AI to IT service management (ITSM). The CRM giant is taking aim at competitors like ServiceNow with Agentforce IT Service, a new IT support suite that leverages autonomous agents to resolve incidents and service requests. The suite includes an agentic IT service desk that provides end-to-end IT service management functionality compliant…

Accelerating AI success with Cloudera AMPs

AI is moving fast, but turning pilots into production takes more than excitement. It demands skilled teams, the right infrastructure, and significant time. Large enterprises can often throw resources at the challenge, but most businesses are looking for a smarter, faster path to measurable AI value. Cloudera believes enterprise-grade AI should be within reach for…

Why static scenario planning fails in a dynamic world

The futurist’s paradox In plain terms, we live in what military planners first called a VUCA world — volatile, uncertain, complex and ambiguous. Volatility means shocks arrive suddenly, from tariffs to technology breakthroughs. Uncertainty means forecasts are fragile and probabilities keep shifting. Complexity reminds us that every part of the system is entangled, so one…

7 cost optimization pitfalls to avoid

A rapidly growing number of CIOs are embracing cost optimization as a way to ensure stability and funding for investments in key areas both old and new. Unfortunately, in their haste to drive cost optimization to its maximum potential, many CIOs also find themselves inadvertently making mistakes that reduce or even eliminate cost optimization’s value.…

What led CBRE to roll key functions into one role

The days of treating corporate and digital strategy as separate entities are over since their convergence has become central to data-driven transformation. Yet very few companies believe in it strongly enough to restructure themselves around that reality. “Investments and behaviors follow org design,” says Sandeep Davé, CBRE’s chief knowledge officer. “In the era of AI,…