When the American Academy of Family Physicians (AAFP) hired Michael Smith as vice president and CIO in 2015, it did so with the aim of modernization. At the time, the organization, which counts nearly eight out of 10 family physicians in the U.S. as members, had not performed any technology upgrades or refreshes for more than a decade.
“I was pretty surprised how far behind the AAFP was on technology,” Smith says. “Their entire network environment was managed by Novell. Their email system was GroupWise. In 2015, they had just recently moved to Office 2003. All of the employees were still running either Windows 2000 or Windows XP. I didn’t know that coming into the organization.”
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Source: News