For the past few years, enterprise AI programs have focused on making models more useful, accurate, and autonomous. In that phase, a bad answer was still usually something a human could accept or reject before taking action. But once agents start invoking tools and acting inside business workflows, success should no longer be measured only…
The CIO job description is being rewritten in real time. As AI agents take over the interface layer and connect directly to any data source, the skills that once defined great IT leadership — UX fluency, applications integration, build-versus-buy judgment — are giving way to an entirely different set of questions surrounding not how a…
AI is already changing how software is built. Google Cloud’s DORA research, based on nearly 5,000 technology professionals, found that 90% now use AI at work, spending a median of two hours a day with it, which translates to roughly a quarter of the working day. In many organizations, the focus is on what happens…
Organizations today are not short of data, particularly in the domain of cyber. What many lack is a timely, trusted assessment that can help leaders act with greater confidence. When a cyber incident begins, the technical questions surface first. What happened? Which systems are affected? Is the activity contained? But the questions that often shape…
Citrix on Tuesday announced that it has completed the acquisition of longtime partner Numecent, producer of technology that containerizes and manages Windows applications. The acquisition builds on joint efforts to integrate Numecent’s management tool, Cloudpager, with Citrix Desktop-as-a-Service (DaaS) after an integration announced in April let administrators natively publish and manage the application containers through…
Cortney Pagel has learned to expect a particular question whenever she proposes changing how work gets done. Pagel, a senior business analyst and change manager at ENGIE Impact, often hears it from the digital side of the organization before she has finished explaining the change: How much money are we looking to save here? “I…
I’ve always thought it was interesting that we’re willing to fight and die to live in a democracy, but everyone is happy to work in a company which is structured like a dictatorship. This thought feels even more pertinent given the rise of AI. As AI continues to transform the world of business, we’re starting…
CIOs are increasingly expected to drive IT adoption in their organizations, with change management becoming a huge — and more challenging — imperative in the age of AI. Evangelism of the latest technologies has long been part of the job, but many CIOs now say resistance to AI adoption and the fast-paced evolution of IT…
What changes when AI becomes part of how the business runs The more I speak with CIOs and technology leaders, the more I realize most of us are working through variations of the same AI challenge. How quickly should we move? Which opportunities are worth pursuing? What risks are acceptable? And how do we move…
For most of my career, technology governance began with a familiar set of questions: Is the system secure? Is it resilient? Does it meet the architecture standard? Can we afford it? Those questions still matter. But they are no longer enough. AI is moving rapidly from producing content and recommendations to initiating actions. It can…