Retail AI has a data problem: Here’s how to fix it
After a series of mishaps, retailers are learning the hard way that agentic commerce is shaping up to be harder than expected. When OpenAI launched Instant Checkout last fall, expectations were high. Walmart tested ChatGPT as a checkout channel for about 200,000 products, but found in-chat purchases converted 3X worse than on their own site. Daniel Danker,…

