How AI tools can become a time and cost trap

It’s 2pm on a Tuesday. You were supposed to be working on your important project. Instead, you’ve been testing the latest AI tool you discovered on LinkedIn for the past three hours. “Just trying it out,” you thought. Now you’ve spent $50 on credits, lost the afternoon and the project is still on hold. This…

Salesforce acquires Regrello to boost automation in Agentforce

Salesforce is buying San Francisco-based startup Regrello to enhance Agentforce, its suite of tools for building autonomous AI agents for sales, service, and marketing. Regrello specializes in turning data into agentic workflows, primarily for automating supply-chain business processes. Its core technology will act like a middle layer for Agentforce, and integration it could help enterprises…

Salesforce adds new billing options to Agentforce

In a move that aims to improve accessibility for agentic AI, Salesforce on Tuesday announced new payment options for its autonomous AI agent suite, Agentforce. The new options, built on the flexible pricing the company introduced in May, allow customers to use Flex Credits to pay for the actions agents take, like updating customer records…

Bridging contextual gaps: How culture and perception shape team success

Individual, organizational, socio-geographical and other contexts shape how employees and leaders perceive reality, behave and form expectations. Recognizing these contexts enables timely identification, addressing and prevention or resolution of issues, such as via targeted mentoring, coaching, training and other interventions, whereas neglecting them can cause adverse consequences such as misalignment, friction, poor morale, reduced performance…

6 signs of a dying digital transformation

Every digital transformation initiative starts with high hopes and great expectations. Then, for many CIOs, reality hits hard. What was once a promising plan to modernize products, processes, operations, and the technology stack, suddenly begins careening off the rails. Now the digital transformation must be delayed, adapted, reconfigured, or perhaps even scrapped altogether. If only…