Skip to content
Tiatra, LLCTiatra, LLC
Tiatra, LLC
Information Technology Solutions for Washington, DC Government Agencies
  • Home
  • About Us
  • Services
    • IT Engineering and Support
    • Software Development
    • Information Assurance and Testing
    • Project and Program Management
  • Clients & Partners
  • Careers
  • News
  • Contact
 
  • Home
  • About Us
  • Services
    • IT Engineering and Support
    • Software Development
    • Information Assurance and Testing
    • Project and Program Management
  • Clients & Partners
  • Careers
  • News
  • Contact

Experts Offer Guidance on Balancing User Experience and Security in Data/File Transfers

Every day, individuals participate in a perpetual cycle of uploads and downloads as files are created, updated, and shared. However, there are risks throughout this cycle. Like any valuable commodity, data is continually being sought by bad actors.

Yet, many enterprises struggle to provide a secure data transfer solution that also provides a frictionless user experience.

How can IT leaders centralize control over file transfers while simultaneously ensuring that users embrace the data transfer solutions they put in place? For answers we turned to the experts in the IDG Influencer Network, a community of tech experts, industry analysts, and IT professionals.

Accept that employees will use file-sharing tools

The pandemic upended the centralized data transfer controls at many enterprises.

“Over the past couple of years, we’ve seen that the ways we communicate, collaborate and work have fundamentally changed,” says Bill Kleyman (@QuadStack), EVP of digital solutions at Switch. “COVID-19 was both an accelerator for the transfer of data and a perfect storm for insiders to put data at risk, with Deloitte finding that employees are 85% more likely to leak files today than before the pandemic. This points to two truths: Users will continue to leverage file-sharing and data transfer tools to be as productive as possible. And secondly, everyone is a target.”

It’s a reality that Scott Schober (@ScottBVS), president and CEO of Berkeley Varitronics Systems stresses is unavoidable.

“We create roughly 2.5 quintillion bytes of data daily across the Internet,” says Schober. “That adds up to billions of files moving across networks and onto desktops every day, so secure file transfer protocols are essential for both senders and receivers.”

It only takes one breach or one file in the wrong hands to create a problem.

Communicate with users

The ramifications of compromised data can be severe. Gorilla Glue’s Director of IT Infrastructure Cedric Wells (@cedricfwells) stresses that IT leaders must educate users on why compliant data and file transfer is important.

“Avoiding friction altogether is an excellent approach to take in general and it’s no different when it comes to data and file transfers,” he says. “Take a step back and put yourself in the shoes of users to see what their experience is like and to gain a better understanding. Keep users involved and over communicate. The key is getting the communication right and getting buy-in from users through education.”

Benjamin Ajibade (@Benni_aji), data analytics lead, agrees: “You have to take into account the transfer method’s speed, security, efficiency and dependability, as well as its applicably to your organization’s size and the skill set of employees. Regardless, extensive training so teams understand the importance of data security and privacy ethics is crucial.”

Debra Ruh (@debraruh), CEO of Ruh Global IMPACT, stresses that society’s expectations have also changed.

“Organizations must create a secure, accessible, and usable experience for data and file transforms,” says Ruh. “Brands that misuse data, are not accessible, or don’t care enough about keeping data safe are seen as bad players. It’s important not only to do the work, but to tell us – your employees, customers, partners and vendors – about your efforts so we can support you.”

This ensures users that their data is safe, says Brandon T. Jones (@BrandonJonesCIO), CIO at WAEPA.

“Organizations must be transparent and educate users upfront and throughout the process to create understanding,” he says. “Organizations can also gain trust by responsibly securing and encrypting data in transit and at rest. Personal information is sacred and should be safeguarded as such.”

Make file transfer easy

Jones also says that any file-sharing solution must be user friendly, and recommends a four-pronged approach to create a frictionless user experience that doesn’t sacrifice security.

“Organizations should take an approach that educates, simplifies, empowers and empathizes,” he says. “Ultimately, by providing self-service tools, users are empowered to make informed decisions.”

Kleyman agrees: “We must ensure that the user experience is never deprecated. What good is a secure data transfer architecture that no one wants to use?”

Choose the right technology

A frictionless user experience isn’t the only consideration. Any data transfer solution must address numerous security considerations.

Will Townsend (@WillTownTech), vice president and principal analyst at Moor Insights & Strategy stresses that enterprises should employ zero-trust principles.

“By authenticating users of applications rather than networks, enterprises can ensure the highest levels of security,” he says. “This also safeguards data privacy and ensures compliance with frameworks like GDPR in the European Union and HIPAA for healthcare patient data in the United States.”

Another suggestion is to account for user behavior, says Kayne McGladrey (@kaynemcgladrey), security architect and practice lead at Ascent Solutions.

“Deploy tools that have data loss prevention and user behavior anomaly detection built in and educate users so they know the best way to transfer files,” McGladrey says. “Make it as easy as possible for them to find and use the approved solution, and use a cloud access security broker to identify unapproved file transfer solutions.”

A delicate security balance

Compliance and security considerations require a holistic approach, says Adam Stein (@apstein2), principal at APS Marketing.

“Endpoint, network, cloud, applications and data traffic – each vector provides a different potential security threat and UX challenge,” says Stein. “IT needs to blend these requirements into a unified threat management profile with real-time insight and actionable remediation.”

All of this requires a delicate touch.

“Achieving a frictionless user experience for data and file transfers while ensuring streamlined security and compliance requires enterprises to strike a delicate balance,” says Will Kelly (@willkelly), a product and content marketing manager. “Organizations seeking to purchase a solution must lead with their security and compliance requirements up front while also seeking a tool with a modern UX that satisfies their users.”

Check out a demonstration of GoAnywhere and other secure file transfer solutions from HelpSystems.


Read More from This Article: Experts Offer Guidance on Balancing User Experience and Security in Data/File Transfers
Source: News

Category: NewsMay 16, 2022
Tags: art

Post navigation

PreviousPrevious post:How the Edge Is Changing Data-First ModernizationNextNext post:Définition de l’hameçonnage

Related posts

Barb Wixom and MIT CISR on managing data like a product
May 30, 2025
Avery Dennison takes culture-first approach to AI transformation
May 30, 2025
The agentic AI assist Stanford University cancer care staff needed
May 30, 2025
Los desafíos de la era de la ‘IA en todas partes’, a fondo en Data & AI Summit 2025
May 30, 2025
“AI 비서가 팀 단위로 지원하는 효과”···퍼플렉시티, AI 프로젝트 10분 완성 도구 ‘랩스’ 출시
May 30, 2025
“ROI는 어디에?” AI 도입을 재고하게 만드는 실패 사례
May 30, 2025
Recent Posts
  • Barb Wixom and MIT CISR on managing data like a product
  • Avery Dennison takes culture-first approach to AI transformation
  • The agentic AI assist Stanford University cancer care staff needed
  • Los desafíos de la era de la ‘IA en todas partes’, a fondo en Data & AI Summit 2025
  • “AI 비서가 팀 단위로 지원하는 효과”···퍼플렉시티, AI 프로젝트 10분 완성 도구 ‘랩스’ 출시
Recent Comments
    Archives
    • May 2025
    • April 2025
    • March 2025
    • February 2025
    • January 2025
    • December 2024
    • November 2024
    • October 2024
    • September 2024
    • August 2024
    • July 2024
    • June 2024
    • May 2024
    • April 2024
    • March 2024
    • February 2024
    • January 2024
    • December 2023
    • November 2023
    • October 2023
    • September 2023
    • August 2023
    • July 2023
    • June 2023
    • May 2023
    • April 2023
    • March 2023
    • February 2023
    • January 2023
    • December 2022
    • November 2022
    • October 2022
    • September 2022
    • August 2022
    • July 2022
    • June 2022
    • May 2022
    • April 2022
    • March 2022
    • February 2022
    • January 2022
    • December 2021
    • November 2021
    • October 2021
    • September 2021
    • August 2021
    • July 2021
    • June 2021
    • May 2021
    • April 2021
    • March 2021
    • February 2021
    • January 2021
    • December 2020
    • November 2020
    • October 2020
    • September 2020
    • August 2020
    • July 2020
    • June 2020
    • May 2020
    • April 2020
    • January 2020
    • December 2019
    • November 2019
    • October 2019
    • September 2019
    • August 2019
    • July 2019
    • June 2019
    • May 2019
    • April 2019
    • March 2019
    • February 2019
    • January 2019
    • December 2018
    • November 2018
    • October 2018
    • September 2018
    • August 2018
    • July 2018
    • June 2018
    • May 2018
    • April 2018
    • March 2018
    • February 2018
    • January 2018
    • December 2017
    • November 2017
    • October 2017
    • September 2017
    • August 2017
    • July 2017
    • June 2017
    • May 2017
    • April 2017
    • March 2017
    • February 2017
    • January 2017
    Categories
    • News
    Meta
    • Log in
    • Entries feed
    • Comments feed
    • WordPress.org
    Tiatra LLC.

    Tiatra, LLC, based in the Washington, DC metropolitan area, proudly serves federal government agencies, organizations that work with the government and other commercial businesses and organizations. Tiatra specializes in a broad range of information technology (IT) development and management services incorporating solid engineering, attention to client needs, and meeting or exceeding any security parameters required. Our small yet innovative company is structured with a full complement of the necessary technical experts, working with hands-on management, to provide a high level of service and competitive pricing for your systems and engineering requirements.

    Find us on:

    FacebookTwitterLinkedin

    Submitclear

    Tiatra, LLC
    Copyright 2016. All rights reserved.